Medical Office Front Desk Receptionist

Career Opportunity:

Front Desk Medical Receptionist Location:

[Bastrop, Texas] |

Practice:

[BONE DRs Orthopedic Care] - A leading private orthopedic surgery group specializing in total joint replacement (TJR), hand surgery, trauma, and sports medicine. Be the welcoming face and organizational backbone of our orthopedic practice! BONE DRs Orthopedic Care is seeking an enthusiastic, professional, and detail-oriented Front Desk Medical Receptionist . You are the first and last impression for our patients and play a critical role in ensuring smooth clinic operations, patient flow, and positive financial experience. I.

The Role:

Patient Experience and Clinic FlowKey Responsibilities Patient Check-In/Out:

Warmly greet and register patients, verify patient demographic and insurance information, collect co-pays and balances, and schedule follow-up appointments.

Insurance Verification & Authorization:

Obtain necessary referrals and pre-authorizations for appointments, diagnostic tests, and procedures. Communicate financial responsibilities clearly to patients.

Scheduling:

Manage complex scheduling for multiple orthopedic surgeons, coordinating appointments, surgery bookings, and diagnostic imaging (MRI, X-ray, etc.).

Communication Hub:

Answer multi-line phones, triage calls effectively to clinical and administrative staff, and manage incoming faxes and electronic communications.

Record Management:

Maintain organized, accurate, and confidential patient records in compliance with HIPAA guidelines. II.

Qualifications & SkillsRequired:

High school diploma or equivalent. Minimum of two (2) years of experience in a medical office, hospital, or specialty clinic setting (orthopedic experience highly preferred). Expert proficiency with medical scheduling software and Electronic Health Records (EHR). Strong knowledge of medical insurance terminology (PPO, HMO, deductible, co-pay) and verification processes. Exceptional interpersonal and communication skills (verbal and written). Proven ability to multitask and remain calm and professional in a fast-paced environment.

Preferred:

Experience specifically within an Orthopedic or Surgical practice. Familiarity with Texas workers' compensation and motor vehicle accident (MVA) claims. Bilingual proficiency (English/Spanish). III. Why Join Our Practice?

Valued Team Member:

You are essential to our patient satisfaction scores and overall clinic efficiency.

Professional Environment:

Work collaboratively with experienced surgeons and a dedicated clinical support team.

Competitive Compensation:

Attractive hourly wage based on experience.

Comprehensive Benefits:

Includes health, dental, and vision insurance, generous Paid Time Off (PTO), and a 401(k) plan with employer match.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person