Front Desk Clerk

Salary Confidential Position range in Cameron County $9.94 - $13.78 Per hour Front Desk Clerk M & M Pediatrics

Occupation:

Receptionists and Information Clerks

Location:

Brownsville, TX - 78520 Positions available: 2 Job #: 17003641

Source:

WorkInTexas

Posted:

04/17/2026

Updated:

04/20/2026

Expires:

05/17/2026

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) Language Spanish, Well Schedule Full Time Job Type Regular Duration Permanent Employment Shift Day Shift Help for . Job Duties and Responsibilities Dress according to clinic dress code and policy Greet patients courteously and professionally Maintain accurate patient sign-in logs Patient Registration Register new and established patients Interview patients to obtain demographic and insurance information Enter and update patient data in the system at each visit Collections and Payments Collect co-payments and visit fees in accordance with clinic policy Post payments accurately into the system Explain charges clearly to patients Issue receipts for all transactions Refer patients to the Clinic Manager for payment arrangements when needed Reconcile payments twice daily per policy and submit deposits to the Manager Appointment Scheduling Maintain provider appointment templates Confirm patient appointments in coordination with the Medical Assistant Block schedules when providers are unavailable Reappoint patients in cases of provider absence or emergency Explain reappointment needs to patients as applicable Patient Communication Keep patients informed of wait times Answer and route phone calls appropriately Take and deliver messages for clinic staff Work Area Maintenance Clean and organize the front desk area Maintain the waiting room according to clinic policy Maintain patient restroom cleanliness per policy Compliance and Professional Development Follow all clinic policies and procedures Participate in performance improvement activities, including in-services, in-house training, and performance evaluations