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4M
410 Methodist Medical Group
PATIENT REPRESENTATIVE
Career Insights for Registrar / Patient Service Representative
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Based on Texas data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,594 / year median in Texas
+8% projected growth
Job Description
Hours of Work :
8Days Of Week :
5Work Shift :
8X5 Day (United States of America)Job Description :
Your Job:
Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.Your Job:
- High school education or equivalent
- 2 years in a front office using Medical Management software
- Typing or data entry at 40 wpm
- Working knowledge of medical terminology and coding
Your Job Responsibilities:
- Greets patients in a prompt, courteous and helpful manner.
- Checks-in patients, verifies and updates demographic and insurance information to the medical record.
- Collects payments and enters charges into computer system.
- Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information.
- Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
- Proficiency with medical office technology systems.
- Maintains work area and reception area in neat and orderly manner.
- Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
- Attends educational and staff meetings as scheduled.
- Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
- Must be able to support the clinic efficiency and cohesion.