A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Client Account and Intake Coordinator MedCap Dallas, TX Job Details Full-time $18 - $22 an hour 11 hours ago Benefits Paid time off Qualifications Teamwork Interpersonal skills Medical administrative support Attention to detail Legal case management
Full Job Description Intake & Case Support Specialist Location:
Addison, TX Job Type:
Full-Time |
On-Site Schedule:
Monday-Friday About the Role We are seeking a detail-oriented, organized, and dependable Intake & Case Support Specialist to join our team. This position will support case intake, medical records and billing requests, data entry, documentation, and follow-up with attorneys, medical providers, facilities, and other parties. The ideal candidate is a strong team player who thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and attention to detail. Responsibilities Process new case referrals and maintain accurate case information. Request and follow up on medical records, itemized bills, and supporting documentation. Perform data entry and maintain case files, spreadsheets, and tracking logs. Upload, organize, and maintain electronic documents. Make professional follow-up and collection calls. Communicate with attorneys, law firms, medical providers, facilities, and internal team members. Document calls, emails, requests, and case activity. Monitor outstanding items and follow up until resolved or escalated. Assist the team with general case management and administrative support. Qualifications 2+ years of experience in personal injury, medical, legal, insurance, or billing preferred. Strong organizational and communication skills. Excellent attention to detail and follow-through. Comfortable making phone calls and communicating with external parties. Ability to manage multiple tasks in a fast-paced environment. Strong computer skills and ability to learn new software quickly. Filevine, Excel, Monday.com, and Microsoft Office 365 experience a plus. Positive attitude and willingness to be a team player. Who We're Looking For Someone who is organized, proactive, dependable, professional, and not afraid to pick up the phone and get things done . If you thrive in a fast-paced environment and enjoy being part of a collaborative team, we'd love to hear from you!
Pay:
$18.00 - $22.00 per hour Expected hours: 40.0 per week
