A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Full-Time, Hybrid. One week on-site each month and three weeks remote
Hours :
Monday-Friday from 8:00am-5:00pm; No Call, No Holidays
WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
BENEFITS UT
Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required Education Graduate of NLN approved nursing program Experience 3 years experience in medical intake and/or care coordination; experience in relationship development and managed care. Licenses and Certifications (NLC)
NURSING LICENSURE
COMPACT-BNE or Current Texas license Upon Hire and (BLS)
BASIC LIFE SUPPORT
course accredited by the American Heart Association (AHA) or American Red Cross (ARC). Upon Hire
JOB DUTIES
Receives and provides immediate responses to inquiries and patient referrals. Establishes immediate relationship between referral sources and hospital. Determines appropriateness of referral for admission in accordance with established admission criteria for services involved. Interfaces with other hospital departments and physicians to facilitate admission process. Evaluates financial reimbursement for proposed hospitalization and intervention and obtains pre-certification for intervention. Assists in determining resources required to provide appropriate and indicated level of care and assures availability of indicated resources prior to acceptance of patient. Provides overview of services to be provided during hospitalization to patients, families, payers and referral sources. Notifies payor of admission and expected course of treatment and assigns initial length of stay in accordance with standards of care criteria as outlined in utilization. Tracks data regarding intakes and referral sources. Provides guidelines and instruction to staff regarding program promotion, intake and referral processes. Communicates information about patient referred to rehab unit to appropriate physician. Accepts additional responsibilities and organizes scheduled and unscheduled time. Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
