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Spine & Rehab Specialists
Patient Services Representative/ Medical Front Desk
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on Texas data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,594 / year median in Texas
+8% projected growth
Job Description
About Us Spine & Rehab Specialists has proudly served the El Paso community for over 28 years, providing expert physical therapy care with a focus on helping patients recover, manage pain, and regain mobility. Our energetic team of therapists is passionate about improving lives, offering services such as orthopedic rehabilitation, sports medicine, vestibular therapy, and advanced pain management. Guided by our mission "Making You Better Today for a Healthy Tomorrow," we strive to make a lasting impact in the community. Position Overview We are seeking a Patient Service Representative (Front Desk) to join our supportive team. This role is vital in ensuring smooth clinic operations and delivering excellent service to our patients. Key Responsibilities Greet and assist patients at the front desk Schedule and manage patient appointments Verify insurance benefits and submit authorizations Provide accurate information about clinic services and physical therapy benefits Answer patient questions with confidence and professionalism Maintain accountability for daily tasks and responsibilities Support billing processes and handle claims data Required Skills & Qualifications Ability to work under pressure and multi-task effectively Proficiency in Microsoft Office Suite Strong verbal and written communication skills Excellent time management and organizational abilities Self-motivated with a proactive work ethic Knowledge of insurance verification and billing processes Experience with claims data Spanish Speaker is a preferred but not required. Office Hours Monday
- Thursday 7:30 AM
- 6:30 PM Friday 7:30 AM
- 4:30PM Must be available to work these hours but will not work the full day unless needed.