A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Associate's degree or equivalent and three years of related experience.
Preferred Qualifications:
Minimum of 2 years of experience as a psychotherapist. Experience providing services to patients involved in substance recovery treatment. Experience with group therapy.
Job Description:
To manage activities for a project or program.
Job Duties:
Plans, directs, and coordinates activities of a program directly related to management or general business operation. Ensure the goals and objectives specified are accomplished in accordance with prescribed priorities, deadlines, and funding conditions. Determines methods and procedures for the program, staffing requirements, budget, and resources. Assess program status and implement appropriate actions. Delegates activities of support staff. Provides technical advice to assist in solving problems. Serves as a resource and subject matter expert. Adheres to internal controls and reporting structure Undergo 2 weeks of training at UTMB Galveston & complete required internal certification. Confirm patient vaccination status, determine eligibility, and obtain consent. Record names, hospital record number, address, and phone numbers of patients who receive vaccine in the clinic. Collect specimens for research study. Perform blood collection. Prepares, stores, and transfers samples. Collect contact information for at least three individuals who could reach the patient for tracking purposes. Chart vaccine provided on EMR. Set up phone and text reminders for the family, in their preferred language, for these appointments. Schedule/reschedule appointments as needed. Personally call patients to reschedule appointments. Maintain accurate records of all patients approached and number of vaccines received. Collect high-quality data using patient enrollment forms and EMR systems. Accurately enter and validate data in an electronic database; using all data collected at UTMB, as well as from ImmTrac. Accurately update all databases regarding patients on daily basis. Check clinic records to update contact information as needed. Send letters to patients who cannot be reached by telephone. Attend weekly team meetings. This position is based at the Pasadena and Pearland clinics but travel to various local area clinics in other counties may be required.
Work Schedule:
Some weekends and holidays
Preferred Education:
Certified Medical Assistant or LVN Preferred Language:
Seeking an individual with strong Spanish and English-speaking skills.
Salary Range:
Commensurate with experience. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
