Patient Service Representative Methodist Medical Group Garland, TX Job Details Full-time From $18 an hour 23 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance Life insurance Qualifications Primary care Clinic experience Medical scheduling Administrative experience Ability to follow instructions Organizational skills Epic Medical terminology Full Job Description Job Overview Join our dynamic healthcare team as a Patient Service Representative! In this vital role, you will be the friendly face and efficient coordinator for patients entering our practice. Your energetic approach will ensure every patient feels welcomed, informed, and cared for from the moment they walk through the door or call in. You will handle appointment scheduling, verify patient information, and support medical staff with administrative tasks. This position offers a rewarding opportunity to make a positive impact on patient experiences while working in a fast-paced, supportive environment. Responsibilities Greet patients warmly and assist them with check-in procedures to create a welcoming atmosphere Schedule, reschedule, and confirm patient appointments efficiently using medical office software Verify insurance details and collect necessary patient information with attention to accuracy and confidentiality Answer incoming calls promptly, providing clear information and directing inquiries appropriately Maintain organized patient records, update medical histories, and ensure data accuracy in electronic health records systems Support medical staff by preparing patient charts and handling administrative documentation with precision Communicate effectively with patients regarding appointment reminders, follow-up instructions, and billing procedures Skills Proven experience working in a medical office environment or healthcare setting Strong knowledge of medical terminology to accurately interpret patient information and documentation Excellent organizational skills to manage multiple tasks seamlessly in a busy office atmosphere Proficiency in medical administrative support functions such as scheduling software and electronic health records systems Prior experience in dental or other specialized medical offices is a plus Exceptional communication skills to interact confidently with patients, providers, and insurance companies Ability to handle sensitive information discreetly while maintaining professionalism at all times Embark on a fulfilling career where your enthusiasm and dedication help improve patient care every day! We are committed to supporting your growth within a vibrant healthcare community that values your contributions.

Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person