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UT Health East Texas

Patient Services Rep

Pay: Not specified

Posted: 06/24/2026

Location: Jacksonville, TX (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/17/2026

Career Insights for Registrar / Patient Service Representative

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Based on Texas data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,594 / year median in Texas

+8% projected growth

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Job Description

Overview:

Join our team as a day shift, full-time, Patient Service Rep in Jacksonville, TX Why Join Us? Thrive in a

People-First Environment and Make Healthcare Better Thrive:

We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.

People-First:

We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.

Make Healthcare Better:

We use advanced technology to support our team and enhance patient care. Get to

Know Your Team:

UT Health Jacksonville features 33 operational beds, an ICU, a 24-hour ED designated as a Level IV trauma center and acute stroke ready facility, a maternity unit, advanced diagnostic technology, surgical suites, cardiopulmonary rehabilitation, a wound healing center, and a UT Health East Texas Olympic Center fitness and rehabilitation facility.

Responsibilities:

The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.

Qualifications:

Job Requirements:

High School diploma or equivalent. Experience posting payments and charge entry. Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required. Patient record documentation skills.

Preferred Qualifications:

2 years recent experience in a clinic or healthcare setting.