DESCRIPTION

Who we are:\nPeterson Health is an independent, not-for-profit rural community hospital located in Kerrville, TX- heart of the Texas Hill Country. Peterson was recently named one of the Top 20 rural and community hospitals in the country and the only one in Texas by the National Rural Health Association. Being named one of the Best Places to Work in Healthcare by Modern Healthcare for six consecutive years is a testament to Peterson's commitment to its team and to fulfilling its mission of providing exceptional, compassionate, patient-centered care.

Shift Information:

\nThis position is full time working Sun-Thurs 3pm-11pm What we offer:\nHealth Insurance\n401(k)\nDental Insurance\nVision Insurance\nPaid time off\nTuition Reimbursement | HPSA Designated\nEmployee Education Scholarships\nEmployee Referral Program\nMerit Increases\nFree access to a beautiful onsite fitness facility In the Patient Access Department, we are committed to ongoing education and professional development; we offer a 4 tier career ladder for continued career advancement. Patient Access is proud to receive a patient satisfaction score of 96% for customer service and overall satisfaction in the registration process.

What you will do:

\nThe Patient Access Specialist Level I is primarily responsible for completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients. Determines patient financial responsibility, makes appropriate financial arrangements with patients per hospital policy. Ability to work in a fast-paces professional environment. Excellent customer service skills are crucial in this role, as the Patient Access Specialist must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and hospital policy.

Preferred Education:

\nHigh school diploma or equivalent

Required Skills:

\nComputer keyboarding, medical terminology

Preferred Skills:

Meditech, Microsoft Office Required Experience:

\nAt least 6 months of previous customer service experience

Preferred Experience:

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