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HH
HCA Healthcare
Medical Office Coordinator
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,594 / year median in Texas
+8% projected growth
Job Description
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Medical Office Coordinator
- Full time (Monday - Friday, days), no nights, no on-call, no weekends, no holidays
- Seeking a
- Medical Office Coordinator
- for our practice who provides administrative expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.
- What you will do in this role:
- + •Directly responsible for the efficiency and quality of patient experience relating to patient access via online scheduling, inbound phone calls, and in-person encounters; and ease and accuracy of registration processes, including collection of co-pays and deductibles.
- + •Assists in hiring and selecting clerical and clinical (non-provider) practice staff in partnership with the
PM II, III, PA
I, or PA II.- + •Responsible for the appropriate onboarding and timely, comprehensive orientation of non-provider practice staff members in accordance with organizational standards and with shared accountability for first-year non-provider turnover metrics and performance.
- + •Regularly communicate with non-provider staff individually and in staff meetings, emphasizing creating an environment that supports diversity and inclusion while encouraging and welcoming the voice of all team members.
- + •Oversees the process of preparing patients for examination and treatment.
- + •Establishes and maintains appropriate processes for managing inbound and outbound patient referrals.
- + •Manages staff scheduling to daily levels appropriate to volume demands and in accordance with the organization's care standards and associated operating metrics•+ •Assists and provides additional frontline staffing support and coverage to maintain practice operations (answering phones, scheduling, rooming patients, etc.
- + •Maintains the practice's supply inventory, physical facilities, and core non-provider staffing in ready, functional operating conditions at all times.
- + •Assists in maintaining patient files, records, and other information.
- + •Compiles and condenses technical and statistical data for reports and records pertaining to operational priorities such as scheduling and volume, cancelation and no-show opportunities, etc.
- + •Ensures any patient complaints are handled appropriately and timely (initial response same or next day; findings shared with appropriate members of practice, market/division, and/or other executive leadership).
- + •Perform other duties as required.
- What Qualifications you will need:
EDUCATION
- + •High school diploma or GED preferred.
- + •Medical Office Specialist or related practice operations certificate preferred.
EXPERIENCE
- + •Two or more years of medical office experience is required•
CERTIFICATION/LICENSE
- + •RMA, CMA or LPN certificate is beneficial•+ •CPR Certification is preferred•Benefits•
MSO - MC
Lewisville OB & MFM, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: +- Comprehensive benefits
- for medical, prescription drug, dental, vision, behavioral health and telemedicine services +
- Wellbeing support,
- including free counseling and referral services +
- Time away from work
- programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence +
- Savings and retirement resources
- , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling +
- Education support
- through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing +
- Additional benefits
- for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
- _
Note:
Eligibility for benefits may vary by location._- Physician Services Group (https://careers.
- We are interviewing - apply today!
- We are an equal opportunity employer.