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Healthcare Express

Front Desk

Career Insights for Registrar / Patient Service Representative

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Based on Texas data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,594 / year median in Texas

+8% projected growth

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Job Description

Do You Make a Great First Impression? HealthCARE Express is looking for a dependable, upbeat individual to join our team as a Director of First Impressions (D.O.F.I.). As the first person our patients interact with, you'll help set the tone for their entire visit. You'll welcome patients, verify demographic and insurance information, answer incoming calls, collect payments, respond to questions, and maintain accurate patient records. You'll also work closely with the clinical team to help keep daily operations running smoothly. This position is a great fit for someone who enjoys meeting new people, stays organized, communicates well, and can keep up in a fast-paced environment. Previous experience in a medical office, clinic, or healthcare setting is helpful but not required. Bilingual candidates are preferred.
Schedule and Pay Pay:
$15.00 per hour
Schedule:
12-hour shifts from 8:00 AM-8:00 PM Rotating Saturdays 30+ hours per week What We're Looking For Strong customer service and communication skills Dependability and attention to detail Basic computer skills Ability to multitask and remain organized Ability to protect confidential patient information Willingness to cross-train and help where needed Benefits Benefits include medical, dental, vision, and life insurance; short- and long-term disability; accident and critical illness coverage; Benefit Time Off (BTO); and bereavement leave. Why Join HealthCARE Express? At HealthCARE Express, we believe work should be rewarding and enjoyable. Our culture is built around teamwork, positivity, personal growth, and developing future leaders. With locations across Texas, Arkansas, Oklahoma, and Louisiana, there are plenty of opportunities to learn, grow, and build a long-term career with us.