Location:

Pearland 77584 Full-time, 40 hours per week In-office position

Schedule:

Monday- Friday, 8:00 AM to 4:30

PM Environment:

Fast-paced audiology clinic, 

Primary Patient Population:

Adults Position Summary We are seeking a detail-oriented Patient Care Coordinator with some Medical Billing and Insurance knowledge. The primary role of the PCC is to create opportunities for continued growth of The Center for Audiology. This role focuses on accurate data entry, taking care of patients, cleaning hearing aids, billing, insurance verification, managing accounts, coordination with patients and providers to ensure smooth administrative operations.

Responsibilities:

Professional Conduct A high degree of attendance is required. Excessive tardiness or absenteeism will not per tolerated Professional conduct and positive behavior must be exhibited at all times with co-workers, management, vendors and patients Good grooming and professional appearance must be maintained at all times Telephone Answer phone promptly and courteously Confirm next day appointments by noon Fill any open appointment slots with extreme urgency using established block schedule guidelines Always request 3 party companion information Assist with patient recall: 6 month checks, annual exams, warranty expiration, etc.

Billing / Record

Keeping Enter and maintain complete and accurate records Invoice patients and third parties insurance Enter HCFA information same day Move to back office, FOP to assist as needed Enter thorough and complete notes in appointments and patient records Maintain confidentially per HIPPA guidelines Direct Contact with Patients/Referring Physicians Check patients in and out quickly and efficiently Establish rapport with patients using eye contact, smile and positive body language Determine the referral source(s) from each patient Ask all patients for referrals Office Operations / Miscellaneous Assist with outgoing packages for shipping daily as needed Assist with incoming packages, receive in Sycle Assist with document scanning and physician reporting as needed Coordinate office supply order Minor hearing aid troubleshooting

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person