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Texas Health Resources

Medical Office Receptionist - Rowlett

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,594 / year median in Texas

+8% projected growth

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Job Description

Medical Office Receptionist - Family Care 18440 Bring your passion to Texas Health so we are Better + Together •Work location: 7600 Lakeview Parkway Suite 100 Rowlett, TX 75088 Work hours: Full-time, 38 hours weekly, Monday through Thursday 8:00am to 5:00pm; Friday 7:45am to 1:00pm Family Care 18440 highlights: Great Team Atmosphere Great Company Benefits Package Success Sharing Opportunities Here's What You Need Education High School Diploma or equivalent (required) Experience Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (Highly Preferred) What You Will Do Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and directs them appropriately. Schedule appointments according to office guideline. Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Additional perks of being a Texas Health Physicians Group Medical Office Receptionist Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards.
Entity Highlights:
Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org. #LI-JL1