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Covenant Rehoboth LLC
Patient Care Coordinator - WeCare Family Dentistry
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,594 / year median in Texas
+8% projected growth
Job Description
Patient Care Coordinator - WeCare Family Dentistry Covenant Rehoboth LLC San Antonio, TX Job Details Part-time | Full-time $18 - $22 an hour 12 hours ago Qualifications Customer communication Dental receptionist HIPAA Dental terminology Medical records Dentrix Eaglesoft Full Job Description Dental Patient Care Coordinator WeCare Family Dentistry Job Overview WeCare Family Dentistry is seeking an experienced and dependable Dental Patient Care Coordinator to join our team. This is a front-office position focused on providing an excellent patient experience while supporting scheduling, treatment coordination, insurance, and daily dental office operations. Previous dental office experience is required. Our practice uses Eaglesoft , and Eaglesoft experience is preferred; however, experience with Dentrix, Open Dental, or another dental practice-management/EMR system is acceptable. Responsibilities Greet and check patients in and out in a friendly and professional manner Answer phones and assist patients with scheduling and questions Schedule, confirm, and reschedule patient appointments Maintain an organized and productive provider schedule Verify dental insurance eligibility and benefits Assist with insurance claims, pre-authorizations, and follow-up Review treatment plans, insurance estimates, and patient financial responsibilities Collect copays, deductibles, treatment payments, and outstanding balances Coordinate treatment and schedule recommended procedures Follow up with patients regarding unscheduled treatment Maintain accurate patient information and documentation in the dental software Assist with referrals, records requests, and other front-office responsibilities Communicate effectively with dentists, hygienists, assistants, and other team members Maintain patient confidentiality and follow HIPAA requirements Qualifications Previous dental office experience required Experience with dental practice-management software/EMR required Eaglesoft experience preferred Knowledge of dental terminology and common dental procedures Understanding of dental insurance, benefits, claims, and patient financial responsibility Experience with dental scheduling and patient coordination Strong customer service and communication skills Comfortable discussing treatment plans and financial information with patients Strong organizational and multitasking skills Dependable, professional, and detail-oriented Ability to work effectively in a fast-paced dental office Preferred Experience Eaglesoft Dental insurance verification Treatment plan presentation and coordination Dental billing and claims Patient scheduling and recall Accounts receivable and collection of patient balances About the Position The Patient Care Coordinator is an important part of both the patient experience and the daily success of our practice. We are looking for someone who understands dental office operations, communicates confidently with patients, works well with a team, and takes ownership of their responsibilities. If you have dental front-office experience and enjoy helping patients receive the care they need, we encourage you to apply to join WeCare Family Dentistry .