Competencies:

Uses Technical and Functional Experience:

Possesses up to date knowledge of the profession and industry; is regarded a san expert in the technical/functional area; accesses and uses other expert resources when appropriate.

Demonstrates Adaptability:

Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience inn the face of constraints, frustrations, or adversity; demonstrates flexibility.

Uses Sound Judgment:

Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.

Shows Work Commitment:

Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them. Commits to

Quality:

Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment:

Qualifications:

The ideal candidate for the Patient Benefits Representative will have the following background and experience: Level 1 High school diploma or equivalent required. Minimum three (3) years patient pre-services coordinator or equivalent required. Proficiency with computer systems and Microsoft Office (Word and Excel) required. Demonstrate knowledge of CPT coding and HCPS coding application. Must be able to verbally communicate clearly and utilize the appropriate and correct terminology. Must successfully complete required e-learning courses within 90 days of occupying position. Level Sr (in addition to level 1 requirements) Associates degree in Finance, Business or four years revenue cycle experience preferred. Minimum three (3) years pre-services coordinator experience and two (2) years of patient benefits experience required. Must be able to demonstrate knowledge and appropriate application of insurance coverage benefits and terminology.

Competencies:

Uses Technical and Functional Experience:

Possesses up to date knowledge of the profession and industry; is regarded a san expert in the technical/functional area; accesses and uses other expert resources when appropriate.

Demonstrates Adaptability:

Uses Sound Judgment:

Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.

Shows Work Commitment:

Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them. Commits to

Quality:

Physical Demands:

Work Environment:

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. 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