A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Murray, UT Job Details Full-time 2 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Qualifications Computer literacy Full Job Description Position Overview The Spine Institute in Murray, UT is seeking a professional and customer-focused individual to join our team in a medical office reception role. This position is responsible for creating a welcoming first impression, supporting day-to-day front desk operations, and helping ensure a smooth experience for patients and staff alike. Responsibilities Greet patients and visitors in a courteous and professional manner Answer and route incoming phone calls, take messages, and respond to general inquiries Schedule, confirm, and update patient appointments Check patients in and out, verify required information, and collect necessary forms Maintain accurate patient records and update demographic and insurance information as needed Process paperwork, correspondence, and basic office documents Support clinical and administrative staff with front office tasks Handle incoming and outgoing mail, faxes, and electronic communications Maintain a clean, organized, and professional reception area Follow office procedures to help ensure patient confidentiality and compliance with applicable privacy standards Qualifications Previous experience in a receptionist, front desk, or medical office role preferred Strong communication and interpersonal skills Excellent customer service and phone etiquette Ability to manage multiple tasks in a fast-paced environment Basic computer skills and familiarity with office software or scheduling systems Attention to detail and commitment to accuracy Ability to maintain professionalism and discretion when handling sensitive information Dependable, organized, and team-oriented Preferred Skills Experience with electronic medical records or practice management systems Knowledge of medical terminology and insurance verification processes Prior experience working in a healthcare or patient-facing environment What We Offer Opportunity to work in a supportive and professional healthcare environment Collaborative team culture Competitive compensation based on experience Benefits including paid holidays, PTO, Medical, Dental and 401K Additional Information This is a full-time position Monday thru Friday requiring reliability, flexibility, and a commitment to providing an excellent patient experience. Candidates who enjoy working with people and contributing to an efficient medical office are encouraged to apply.
