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T
TEKsystems
Patient Service Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Virginia data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$45,125 / year median in Virginia
+12% projected growth
Job Description
Front Desk Medical Receptionist - Alexandria, VA 22306
Pay:
$19/hrSchedule:
+ Monday - Friday (7am-3:30pm)Location:
Free parking available; no Metro accessEnvironment:
Work alongside 3 doctors and clinical staff; one of two front desk personnel. Reliability is essential. Job Description + Front Desk Operations — Check patients in and out, complete patient registration, schedule follow‑up appointments, and manage daily front desk workflow. + Patient Support — Provide general customer service, assist patients with needs, and maintain a welcoming environment. + Phone & Communication — Answer incoming calls, assist patients with questions, and route calls as needed. + EMR Documentation — Document doctor notes and update patient files in the EMR system. + Multitasking — Balance simultaneous demands including assisting doctors, supporting patients at the desk, and managing phone volume. +Workload Breakdown:
Phones (33%), Computer/EMR (33%), In‑person patient support (33%). Required Skills + Customer Service + Medical & Insurance Knowledge + Front Desk & Patient Registration + EMR Systems + Medical terminology + Patient check‑in/check‑out + Patient account support + Inbound call handling + Medicaid & prior authorization familiarity Additional Qualifications + Strong computer proficiency + Excellent customer service — highly valued by the doctors + Ability to multitask in a fast‑paced clinical environment Job Type & Location This is a Contract to Hire position based out of Alexandria, VA. Pay and Benefits The pay range for this position is $17.00 - $19.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Alexandria,VA.