Featured Benefits:

Committed to

Team Member Health:

offering medical, dental and vision coverage, and a robust team member wellness program.

Retirement:

Inova matches the first 5% of eligible contributions - starting on your first day.

Tuition and Student Loan Assistance:

offering up to $5,250 per year in education assistance and up to $10,000 for student loans.

Mental Health Support:

offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Work/Life Balance:

offering paid time off and paid parental leave. Job Responsibilities Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary. Accepts and provides direct/honest feedback between team members in a non-punishing manner. Explains insurance benefits and patient liability through the use of appropriate communication methods/styles. Supports scheduling activities by conducting pre-service activities such as insurance verification/submission. Gathers information about customer complaints in a courteous and professional manner. Troubleshoots individual admission issues in collaboration with other departments/staff. Identifies and communicates payroll authorization and referral requirements. Delivers an acceptable volume of work with high levels of accuracy. May perform additional duties as assigned. Minimum Qualifications Experience - 2 years of healthcare patient access experience or 2 years of experience in a healthcare revenue cycle. Education - High School diploma or equivalent. Preferred Qualifications 2 years of patient registration or patient scheduling exp. 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