Lead, Patient Registrar, Patient Access

LEAD ASSIGNMENT

includes the following, other duties may be assigned: Performs all essential duties of primary position/functional area of focus. Implements practices that ensure clinical standards are met. Provides support and guidance to employees within the same functional area. Provides input for the performance assessment of other employees within the same job classification. Conducts research to identify areas for improvement. Evaluates clinical outcomes to identify areas for improvement, if applicable to position. Keeps up to date with the latest developments in the field. Assists with ordering supplies for the department. Ensures that the department has timely access to supplies and logistical support. May assist with creating and maintaining the departmental schedule. Ensures staff compliance with clinical and operational protocols, policies, and procedures. Assists with the orientation and training of new staff. Assists with the direction and guidance for departmental workflow. Assists with daily distribution of the workload.

Department Specific:

Assists with creating new training documents for staff. Assists in competency assessments. Coordinates point-of-service collection efforts. Serves as first-line resource for real-time registration troubleshooting. Assists leadership with productivity tracking. Performs additional revenue cycle related duties assigned to support departmental operations and financial performance.

Lead Pay:

Additional $2.00 per hour