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Seattle Children's Hospital

Registration Coordinator

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$53,707 / year median in Washington

+2% projected growth

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Job Description

Registration Coordinator Seattle Children's Hospital - 3.8 Mountlake Terrace, WA Job Details Part-time 2 days ago Qualifications Bilingual In-person patient registration Informed consent Customer service Patient safety measures implementation Mid-level Medical scheduling Administrative experience High school diploma or GED Bachelor's degree Informed consent procedures implementation Healthcare infection prevention and control compliance expertise 1 year Full Job Description Job Requirements Richmond Pediatrics is affiliated with Seattle Children's and we are promoting this opportunity on their behalf. Selected candidates will be employees of Richmond Pediatrics. We are currently hiring for part-time roles, a 0.6 FTE and 0.8 FTE Registration Coordinator. Monday thru Friday 1PM-9:30PM. Open most major holidays from 9AM - 5:30PM (except Thanksgiving Day and Christmas Day) The role of the Registration Coordinator is an essential part of the patient facing registration experience by providing support and ensuring each patient encounter is positive, professional, and efficient. The primary function of this role is to create new registrations and check patients in for scheduled and walk-in clinical visits.
Registration Coordinator duties also include:
scheduling patient return visit appointments, minimizing clinic access delays, effectively communicating with patients/families, informing of and collecting signed consent for care, maintaining standards for infection prevention, and establishing systems and resources to improve processes and efficiency of the patient experience. Work Experience Work Experience High school diploma or equivalent experience. Minimum of one (1) year customer service and/or administrative support experience. Preferred Bachelor's Degree. Minimum of three (3) years experience working in a health care setting or related field. Significant experience working with the general public in a health care/customer service environment. Familiarity with other cultures/bilingual skills.