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Overlake Medical Center and Clinics

Patient Services Representative OMC

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$53,707 / year median in Washington

+2% projected growth

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Job Description

Patient Services Representative OMC Overlake Medical Center and Clinics
  • 3.8 Redmond, WA Job Details Full-time | Per diem $22.22
  • $33.
33 an hour 1 hour ago Benefits Tuition reimbursement Employee assistance program Life insurance Retirement plan Qualifications Customer communication High school diploma or
GED Full Job Description Job Details Job Ref:
R-11369
Location:
17209 Redmond Way, Redmond UC, Redmond, WA 98052
Category:
Patient Access/Patient Services Shift:
Day Shift Welcome to a medical center where you're the center of attention.
Pay range:
Hourly$22.22
  • $33.33 0.6 FTE
  • Friday
  • Sunday 6:15am-3:15pm Clinic is open Mon-Sat from 7am to 10pm Overlake Medical Center and Clinics has a per-diem opportunity for a Patient Services Representative to join our Redmond Urgent Care team!
In this role, you will provide exceptional customer and front office services to patients. You will coordinate communications among staff, patients, and providers about patient check-in process. You will also collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic) and perform clerical, scheduling, and records activities in support of patients and staff. Must be available full-time for first two weeks for system and clinic training. Qualifications High school diploma or GED required. Minimum 1 year of administrative experience in a medical facility preferred. Previous physician office, hospital or other frontline customer contact experience in a business setting also preferred. Demonstrated ability to provide exceptional customer service. Excellent telephone etiquette. Demonstrated strong communication skills and ability to work effectively with people in stressful situations. Ability to multi-task, be organized and detail oriented. Demonstrated proficient computer keyboard skills. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. Local, visible leaders who care about you. A values-based work environment. Medical insurance premiums as low as $0 per month. Many Overlake services covered at 100%. Tuition reimbursement up to $10,000 per year. Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. Pre-tax and Roth after tax retirement savings plans. An expanded Employee Assistance Program. A caregiver support program to help with everything from childcare to eldercare. Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact