Patient Access Specialist I

Patient Access Specialist I RADIATION

ONCOLOGY

Rock Springs, WY Non-Clinical Regular Full Time, Days Posted 04/14/2026 Req # 3830 MHSC is an equal employment opportunity employer and does not discriminate on the basis of gender, age, race, color, creed, religion, national origin, marital status, sexual orientation, gender identity, mental or physical disability or uniformed services status. MHSC is dedicated to fostering an inclusive environment that recognizes the contributions and supports the advancement of all because an inclusive environment can enhance the quality of healthcare, improve hospital/community relations, and positively affect the health status of society. No candidate will be rejected based on any of the above or any disability that, with reasonable accommodation, does not prevent performance of the essential job duties. MHSC is committed to the "Planetree" methodology of "Person-Centered Care". Person-Centered Care is more than hospitality. It is more than amenities and inviting surroundings. Person-Centered Care is an evidence-based framework for improved patient and family engagement, better clinical outcomes, increased staff retention/ recruitment, and high value care. Person-Centered Care creates workplaces that energize and inspire joy. It places patients and caregivers at the center of the care experience and unites communities around health and wellness. This approach also focuses on supporting the professional and personal aspirations of healthcare professionals who can more effectively care for others when they feel cared for themselves.

JOB SUMMARY

Responsible for greeting and directing all patients, visitors, callers, and staff members in a courteous and professional manner. Responsible for answering all incoming phone calls into the department. Arranges for the accurate, efficient, and orderly scheduling and accurate and comprehensive registration of patients for services at our facility. Acquires all required signatures for permission to treat, release of patient information, assignment of benefits forms required for entitlement programs and insurance purposes, also accepts patient payments. This Receptionist is responsible for updating or obtaining accurate demographic, financial, medical record, and insurance information. Responsibilities also include verifying, auditing, researching, and updating patient information and ensuring that our database is accurate. Responsible for running eligibility verification on all self-pay entitlement and commercial insurance accounts to ensure accurate demographic information; scanning patient insurance and/or entitlement cards into our system; reviews all visits to ensure all information has been updated. Accurately calculates patient copayment, co-insurance and deductible and requests for patient copayments at the time of registration. Responsible for courteously and professionally reminding patients of their appointments and courteously works with patients when changes in the schedule are necessary. Responsible for identifying patients that may require financial assistance and providing them with a Medical Assistance Application and explanation of the program. Responsible for distribution and replenishment of supplies throughout the Department, which may include completion of associated paperwork and data entry for ordering of such supplies. Must believe in and promote the mission and vision of Memorial Hospital of Sweetwater County.

JOB QUALIFICATIONS

Education:

High school diploma or equivalent required.

Job Knowledge and Skills:

Excellent communication skills, data entry, and basic computer skills. Medical terminology knowledge and organizational skills preferred. MHSC offers a competitive salary and excellent benefits package including health, dental, vision, retirement, & a generous paid time off program. MHSC is an EEO/AA/Drug and Tobacco Free facility. If you have more questions about this position, please feel free to call the Human Resources department at 307.352.8160.