Job Description Help for Job Description. Opens a new window.

POSITION SUMMARY

To be fully engaged in providing Quality/ No Harm, Customer Experience, and Stewardship by providing support to the management team in the daily operation of the department and to ensure a high level of quality and efficiency from the Sterile Processing team.

PRIMARY ACCOUNTABILITIES

Engagement:

• Serves as an expert resource by effectively leading a multi-skilled team utilizing team-building and communication skills.
• Demonstrates knowledge of disciplinary policies. Securely maintains confidential information, personnel files, supporting documents and all other personnel matters as required by law.
• Assures that mandatory programs are completed by associates.
• Coordinates resources: Interviews, hires and disciplines associates as appropriate.
• Professional development of staff.
• In-service training programs.

Quality/No Harm:

• Assumes responsibility of the department in the absence of manager.
• Guides associates to areas of production priority based on customer needs, work volume.
• Ensure that there is adequate staffing for each shift. Administers housekeeping duties within the department.
• Performs decontamination, proper assembly, wrapping, sterilizing and distribution functions of instrumentation and equipment within quality standards to meet daily case schedule at assigned facility as based on reported errors and/or instances of instruments not ready for case.
• Knowledgeable of instruments.
• Maintains and updates instrument count sheets, computer records, and manuals.
• Discusses requests for changes with OR supervisor(s) and/or surgeons to provide for the most efficient use of time and materials.
• Maintains adequate supply of backup instruments for the OR. Orders instruments as required through Contract and Supply Chain. Discusses requests for new or additional instrumentation with OR supervisor(s)/management or surgeons to ascertain specific needs and ensure efficient use of available instruments.
• Attends and participates in scheduled meetings and committees as directed.
• Demonstrates initiative combined with rapidity and accuracy with preparing supplies and instruments within a limited time frame.
• Reviews department performance measures and educates department associates to meet goals.

Customer Experience:

• Conducts themselves in a professional manner treating customers and fellow associates with respect.
• Communicates with surgical team members and other associates to ensure that proper items are delivered for use in patient care.
• Ensures associates treat all customers according to I-CARE values.

Stewardship:

• Compiles end-of-month reports for Finance Department and departments throughout Health First for redirected supplies.
• Compiles payroll report from Kronos System biweekly, with accurate distribution of regular hours, overtime, PL and shift differentials. Maintains accurate and complete personnel files of all employees in the department.
• Maintains par levels and replenishes supplies for CSR/SPD.
• Uses Health First department resources appropriately.

•