POSITION SUMMARY

The Department Office Assistant provides a variety of administrative support to the manager and staff and deliver excellent customer service to internal and external customers. The Department Office Assistant performs a variety of daily tasks to ensure the department operates effectively and efficiently. The Department Office Assistant may occasionally coordinate projects or participate in a team or committee as needed to support department and/or the organization's goals and initiatives.

PRIMARY ACCOUNTABILITIES

Performs a variety of administrative duties, including applicable office equipment including by not limited to; prepares internal and external correspondence, including delivery method for timely receipt or distribution, and organizes and completes data input, maintaining logs, spreadsheets, reports and other documents. Provides general office and reception duties; greets and assists customers in a timely and courteous manner with a willing and helpful attitude, and answer telephones promptly, courteously and with discretion; respond to phone messages with same approach. Plans, organizes and performs daily work in a productive manner, and assists others with administrative duties, including for being back up when needed. Maintains and follows confidentiality procedures using Health First policies and guidelines, and adheres to department processes and procedures for efficient operation and compliance for department. Retains supply inventory lists; notifying leadership when supplies need to be ordered; verify receipt of supplies and store appropriately; assists with creating and maintaining files, completing reports, paperwork, logs, as needed, and orders and maintains adequate office supplies; may maintain documentation of service equipment and reports all malfunctions of equipment to the appropriate individual. Coordinates occasionally with others (internal and external) to assist leadership for accomplishing projects and activities Supports commitment to continuous quality Improvement and organizational operational effectiveness by identifying way to eliminate low value tasks and procedures. Maintains Policy and Procedure and Safety Manuals. Accept additional responsibilities to assist with workload or to facilitate departmental goals/initiatives (i.e., voluntarily works additional hours, assists management with necessary workflow and/process changes, data collection endeavors, etc.). Set up appointments or meetings as needed, understanding purpose and need Assist in setting and preparing for department/staff meetings, including set up, notifying, distributing materials needed and follow up. Maintain department or area calendar of events, postings on department board, and distribution of department information. Work Experience

MINIMUM QUALIFICATIONS

Education:

None Work Experience:

One (1) year experience in administrative or clerical position.

Licensure:

None Certification:

None Background Check:

If hired into

Hospice:

Satisfy the State of Florida Agency for Healthcare Administration (AHCA) Level II background screening prior to start date and maintained.

Skills/Knowledge/Abilities:

Proficient in Microsoft Office - Teams, Outlook, Word, Excel PowerPoint, etc. Ability to competently use other appropriate software and office equipment needed by department. Organizational, time management, and communication skills. Work and maintain composure in a stressful environment. Must be able to perform multiple tasks during a workday.

PHYSICAL REQUIREMENTS

Majority of time involves sitting or standing; occasional walking, bending, and stooping. Long periods of computer time or at workstation. Light work that may include lifting or moving objects up to 20 pounds with or without assistance. May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. Communicating with others to exchange information. Visual acuity and hand-eye coordination to perform tasks. Workspace may vary from open to confined. May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule :

Full-Time Shift Times :

variable

Paygrade :

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