Certified Medical Assistant | Certified Surgical Technologist

JOB SUMMARY

The Certified Medical Assistant with CST is a multi-skilled healthcare professional who works collaboratively with physicians and clinical staff to provide high-quality patient care. CMAs and CSTs perform both administrative and clinical duties to support efficient, cost-effective care, optimize patient outcomes, and improve overall quality of life.

RESPONSIBILITIES

Assist patients by providing information, services, and support. Maintain medical supply inventory and ensure proper maintenance of medical equipment. Verify patient information, record medical history, and confirm reason for visit. Prepare patients for examinations by taking vital signs, weight, and preliminary tests, report findings to provider. Support office procedures to save physician time and improve workflow. Protect patient confidentiality by securing records, completing diagnostic and procedure coding accurately. Counsel patients by communicating physician orders and instructions regarding procedures or surgeries. Schedule surgeries by coordinating with surgical centers, confirming patient times, and preparing charts and consent forms. Maintain a safe, compliant, and healthy work environment in accordance with standards and regulations. Keep supplies ready by completing inventory, ordering, and verifying receipt of stock. Ensure proper operation of equipment by following instructions, performing preventive maintenance, troubleshooting issues, and arranging repairs as needed. Stay current with professional knowledge by participating in educational opportunities and reading professional publications. Adhere to professional standards, clinic policies, and federal, state, and local requirements. Support practice growth and reputation by taking ownership of new responsibilities and exploring opportunities to improve services. Perform clinical duties within scope—including tasks designated for CMA, RMA, CST, LPN, or RN roles as applicable—as well as other clinical functions delegated and supervised by the physician. Clean, sanitize and sterilize surgical instruments Assist with all in-office procedures.

CHARACTERISTICS

High energy level and strong interpersonal skills Tactful, empathetic, and sensitive to patient needs Excellent telephone etiquette Uses discretion, sound judgment, and maintains confidentiality Establishes credibility with physicians, staff, and patients Organized, resourceful, able to multitask, and takes initiative Focused on quality improvement and cost-efficient care Team player with a positive attitude Professional appearance and demeanor

QUALIFICATIONS

Graduation from an accredited Medical Assisting program or Certified Surgical Technician program Current Medical Assisting Certification with no restrictions or current Certified Surgical Technician Certification Current Basic Life Support (BLS) certification Knowledge of infection control, sterile technique, and clinic-based health and safety precautions Ability to use and apply medical terminology accurately Understanding of general clinical principles, methodologies, and outcome measures Strong communication skills with patients and external parties in a courteous and professional manner

PHYSICAL REQUIREMENTS

Sitting:

Occasionally Standing:

Frequently Walking:

Frequently Carrying/Lifting:

Occasionally (up to 35 pounds)

Stooping/Kneeling:

Frequently Other:

N/A