At NorthBay Healthcare the Unit Clerk/Monitor Technician is responsible for ongoing monitoring and analysis of cardiac rhythms under the direction and supervision of a licensed, registered nurse, in addition to general clerical and reception duties. The Unit Clerk/Monitor Technician, utilizing the Jean Watson Nursing Theory of Caring and the Relationship Based Care Model, provides assistance to patients, families, visitors, colleagues to provide excellent customer service. Supports the mission, vision, values and expectation of excellence of the organization. Contributes to the provision of quality nursing care through performance improvement technique that demonstrates positive patient outcomes.

Education:

High school graduate or equivalent Course in medical terminology preferred

Licensure:

Current AHA or equivalent CPR required Telemetry certified within 3 months of date of hire

Experience:

Previous unit clerk or monitor technician experience preferred

Skills:

Computer skills and proficiency with medical terminology/abbreviations is preferred High level of initiative and independent work skills Excellent organizational and time management skills Must demonstrate and maintain current knowledge and skill in care for patients in the following age groups: geriatric, adult, young adult, adolescent, or pediatric

Interpersonal Skills:

Interacts with patients, staff and visitors in a pleasant, cooperative, and courteous manner.