Assistant Golf Professional

Assistant Golf Professional 4.0 4.0 out of 5 stars Naples, FL Description About the

Position:

The full time, seasonal , Assistant Golf Professional assists in the management of day-to-day golf operations at the facility. All duties of the position shall be performed with a commitment to the highest level of member and guest service with a focus on total customer satisfaction. This position is designed to provide the necessary exposure, experience and preparation for the individual to pursue future growth and development within the golf industry.

This position reports to:

Sr.

Director, Golf About Grey Oaks Country Club:

Considered one of the premier Country Clubs in Florida, Grey Oaks opened in 1993 and encompasses the Grey Oaks and Estuary communities, along with 54 holes of championship golf. The Club's facilities include a 63,000-square-foot east clubhouse, 12,000-square-foot golf pro shop, golf performance center, 30,000-square-foot wellness center, sports center, and the pool café, a 22,000-square-foot complex with indoor and outdoor dining overlooking an expansive resort-style pool with a wading entrance, waterfall, and lap lanes. Additionally, The Estuary offers a 20,000-square-foot clubhouse with indoor and outdoor dining overlooking the golf course, as well as a golf pro shop and his-and-her locker and card rooms. In addition to our facilities and amenities, our staff continuously commits itself to unparalleled professional service for our members and their guests. There are over 250 professionals working at Grey Oaks. Located in Naples, Florida, Grey Oaks in 2021 earned the coveted designation as a Platinum Club of America for the second straight year. Learn more at our website www.greyoakscc.com.

About You:

You are an outgoing and personable professional with a background in human resources and an interest in the hospitality industry. You are adept at effectively communicating with all types of people. You are organized, a problem solver, and highly proactive. You understand that service is at the heart of your job. You understand and live by the concept of being a "team player," making sure that collaboration is essential to your success, as well as the success of those you work with. Your wisdom is clearly understanding what you know and what you don't know, and making sure that the right person handles the right problem.

Requirements Primary Responsibilities:

Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations Conduct oneself in a professional manner and maintain a professional image at all times Service and customer focused attitude Greet all Members and Guests by name and in a professional and friendly manner Experienced computer skills including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament, database & POS Strong organizational, planning and prioritization skills Work with and assist in coordinating golf activities with other departments Assist with all opening / closing procedures and POS operation Accurately manage the North Star tee time system Assist with all golf shop merchandising and display creations Self-motivated with desire to promote and market golf shop merchandise Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, point of sale transactions, pricing procedures, display and sales Assist in managing facility tournament operations. Proficiency in the operation of tournament software (Golf Genius preferred, but not mandatory) Assist in tournament planning, promotion, preparation, scoring, announcements, billing, and follow-up Assist with management of outside service staff to ensure the highest quality of customer service is achieved Assist in managing golf car fleet operation, practice facility, and club storage service Maintain a credible golf game and remain current on teaching innovations Maintain and promote a positive professional image within the community Provide golf instruction and play with Members and Guests upon requests

Additional Competencies:

To perform the job successfully, this position is expected to demonstrate the following competencies: Excellent verbal and written communication skills Excellent interpersonal, negotiation, and conflict resolution skills Excellent time management skills with the proven ability to meet deadlines Strong analytical and problem-solving skills Ability to keep issues confidential; a master of discretion Proficient with MS Office and related software

Education/ Experience:

Minimum 3 years' experience of professional HR administration required, with experience at a large organization (500+ employees) strongly preferred A Bachelor's Degree desirable but not required Experience working at high end private clubs or in the hospitality industry desired Compensation & Benefits Grey Oaks has an attractive compensation, benefits program, 401k plan with a generous matching contribution, a great work environment and the opportunity to work and learn from some of the best in the industry. Grey Oaks is an Equal Opportunity Employer and Drug-Free Workplace