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Hilton

Director of Golf - Franchise

Career Insights for Athlete / Sports Competitor

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Based on New Mexico data

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What they do

An Athlete or Sports Competitor participates in competitive sporting events. Trains and competes, either individually or as part of a team, in their chosen sport.

$73,731 / year median in New Mexico

-3% projected decline

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Job Description

The Director of Golf provides strategic leadership and operational oversight for all golf operations while ensuring seamless integration with the resort's luxury hospitality standards. This position is responsible for delivering an exceptional guest experience, maximizing financial performance, leading a high-performing team, and maintaining the golf course and clubhouse as a premier destination. The role partners closely with resort leadership to uphold AAA Four-Diamond service standards across every touchpoint.
ESSENTIAL RESPONSIBILITIES
Lead all aspects of golf course and clubhouse operations. Develop and execute annual operating and capital budgets. Drive revenue through green fees, memberships, tournaments, retail, food and beverage, and special events. Ensure exceptional guest satisfaction consistent with Four-Diamond luxury standards. Recruit, develop, coach, and evaluate department managers and staff. Collaborate with the Golf Professional, Golf Course Superintendent, Food & Beverage, Sales, and Resort Operations teams. Maintain excellence in golf course conditioning and facility presentation. Oversee merchandising and retail operations in the golf shop. Develop marketing initiatives that increase rounds played and resort golf packages. Manage vendor relationships, purchasing, and inventory controls. Ensure compliance with safety, environmental, and regulatory requirements. Analyze operational metrics and implement continuous improvement strategies. Represent the golf operation in community events and industry organizations. Utilize the resources of player development programs Utilize the resources of PGA player development programs
REQUIRED QUALIFICATIONS
(KNOWLEDGE, SKILLS, AND
ABILITIES
): Bachelor's degree in Hospitality Management, Business Administration, Golf Management, or related field preferred. Minimum 7-10 years of progressive leadership experience in golf, club, or luxury resort operations. Experience managing championship golf facilities within an upscale resort environment preferred. Proven success managing multimillion-dollar operating budgets. Strong knowledge of golf operations, agronomy, clubhouse management, retail, food and beverage, and resort integration. Excellent communication, leadership, and organizational skills. Proficiency with golf management systems, property management systems, Microsoft Office, and financial reporting software.
REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE
Post-Secondary Degree or equivalent in golf administration, business or closely related field. Commensurate experience may be substituted for educational requirement. Minimum of seven (7) years working within the golf industry, three at a senior management level External knowledge of the golf industry, the golf game and golf etiquette A Class A PGA membership is an asset
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Ability to work outdoors in varying weather conditions. Ability to walk the golf course and clubhouse daily. Availability to work weekends, holidays, and special events. Ability to lift up to 40 pounds as needed. On 24-hour emergency call Travel required.
PREFERRED CERTIFICATIONS
PGA of America Professional preferred Club Management Association of America certification (CCM) preferred CPR and First Aid certification