Barista - Marketplace Cafe

Barista - Marketplace Cafe Arizona Grand Resort & Spa - 3.7 Phoenix, AZ Job Details Part-time 1 day ago Benefits 401(k) Employee assistance program Qualifications Computer literacy Customer inquiry handling

Full Job Description Exciting Opportunity:

Join Our Team as a Dynamic Marketplace Cafe Barista! Perks Competitive Hourly Wage, 401

K, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, Car Rental Discounts Summary of Position:

The Barista is responsible for selling food and beverage to guests in a friendly and courteous manner resulting in guest satisfaction.

Essential Functions:

Set up work area, brew coffee, set out food items, restock inventory items as needed. Maintain supply of products throughout shift. Greet all guests in friendly and courteous manner, recite available selections, prepare and serve orders. Input orders into Micros. Present check to guest promptly, thank them and invite them to return. Performing check out procedures and complete paper work. Perform general cleaning tasks. Maintain inventory levels in storage area. Report equipment or guest challenges to supervisor. Assist guests with questions and direct them where to go to get their food items. Other tasks as assigned.

Qualifications:

Education:

High School diploma preferred

Certificates or Licenses:

Maricopa County Food Service Worker card/certification and

Arizona Title IV Alcohol Certification Experience:

Food and beverage experience preferred.

Knowledge, Skills, and Abilities:

Knowledge of menu items offered. Proper phone etiquette. Ability to responsibly and accurately manage cash. Ability to operate a calculator. Ability to use a computer. Ability to sit and/or stand for extended periods. Ability to lift 20 lbs. Ability to memorize and perform Resort Standards, AAA diamond standards, and Mystery shopper standards.

Personal Characteristics:

Behaves ethically.

Communicates effectively:

Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language.

Professional Appearance:

Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review). The Arizona Grand Resort & Spa's leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.