ABOUT MILLTOWN COFFEE

Milltown Coffee is an exciting feature of Evangel's renovation and Reach Initiative. Milltown Coffee exists to reach beyond Sundays by opening our facilities to the public seven days a week and providing a welcoming environment and a unique coffee experience. Milltown Coffee is attached to Evangel's building and overlooks Milltown Square, which includes the public park. We also exist to reach beyond our borders. Milltown Coffee will donate all profits to support missional efforts and missionaries across the globe each year. Not only will Milltown employees have the opportunity to provide a unique and high-quality product to the city of Columbus, but they will also have the opportunity to play a role in a God-centered purpose.

MISSION STATEMENT

Inviting others to join us on the journey of coming to know Jesus, Growing to Love Him, and Living to Serve Him.

POSITION SUMMARY

The Milltown Coffee Cafe Specialist delivers exceptional experiences to our guests every single day. They engage with assigned tasks, including beverage/food preparation and café upkeep, with the goal of delivering excellence in all areas of service and hospitality. They take pride in cultivating the café into a space of hospitality that provides personal and intentional experiences for our guests.

ROLES AND RESPONSIBILITIES

Welcome guests and orient them to Milltown Coffee service experience. Take guests orders and lead them through the steps or service. Prepare all food and beverage orders that come through the system in an efficient manner. This requires memorizing food and beverage builds. Prepare food and beverages that meet or exceed the Milltown Coffee quality standards. Serve food and beverages to guests with a smile and make a personal connection. Engage with and listen to each guest, anticipate needs and exceed expectations with joy and attention to detail. Provide attentive service by checking with patrons to guarantee they are enjoying their experience and take immediate action to correct any issues. Ensure that all checklists assigned to your role are completed. Adheres to all company safety and sanitation policies and procedures. Adherence to Milltown Coffee cash handling and payment processing procedures. Maintain a clean, put-together, professional appearance by meeting and exceeding all Milltown Coffee dress standards. Adhere to all company codes of conduct.

REQUIREMENTS

Must have basic knowledge of dining and service procedures Strong communication skills (both written and verbal) Highly-energetic, self-motivated, goal oriented and dependable Must be able to work a flexible schedule including opening, closing, weekends and holidays

PHYSICAL DEMANDS / WORK ENVIRONMENT

Must be able to sit/stand for 8 hours. Walking, bending, lifting up to 50 lbs. Working around equipment for up to 10 hours Exposure to equipment that operate at high temperatures Exposure to loud working environment Exposure to chemicals, fire, odors, and dangerous trade tools (i.e. knives) Frequent hand washing required

MILLTOWN'S CORE PRINCIPLES

We Make 1st

Contact:

We take initiative to greet every customer first, creating a welcoming environment and letting them know they are valued and appreciated from the moment they arrive. We Make it

Personal:

We intentionally build personal connections with every customer by creating genuine hospitality touchpoints throughout their experience.

We Assist:

We help customers make informed decisions by guiding them through the menu, recommending our favorite items, and tailoring suggestions to their individual preferences and needs.

WHAT TO EXPECT FROM US

• Coaching and support for you and your ministry/vocational calling.
• Clear expectations such as punctuality, professionalism and a positive attitude.
• A leadership team committed to being led by God and impacting our communities.
• A leadership team that trusts you.
• A work environment that will challenge and inspire you to be the best Christ follower, leader, spouse, and parent you can be.
• A work environment that will encourage a healthy balance of Jesus first, then yourspouse and family, then ministry/vocation in your life.
• Competitive compensation.

WHAT WE EXPECT FROM YOU

• Embrace our Healthy Team Practices.
• Manage complex multi-faceted events with grace and professionalism.
• Must be able to follow procedures but possess the ability to use discretion whennon-routine situations arise.
• Comfortable giving direction to staff, providing leadership and handling conflict in a biblical/professional manner.
• Ability to lift and carry up to 50 lbs.

PERSONAL CHARACTERISTICS WE ENCOURAGE

• Commitment to Jesus Christ (personal faith and devotional life)
• A passionate love for the church and a healthy understanding of its history.
• Solid commitment to the authority of Scripture and a well-developed personal theology.
• A team player who is able to both follow and lead.
• Sets an example and serves as a role model to others in leadership, ministry/vocation, personaland family life.
• A Christ-honoring lifestyle marked by servant hood, generosity, joy, and a love for Biblestudy and prayer.
• A growing passion to shepherd others in their walk with God and to work effectively with other leaders.
• Integrity in finances, relationships, and time management are expected.

SUCCESS FACTORS AND EXPECTATIONS

Dedicated to

Others:

We are dedicated to our coworkers and to our guests, because everyone deserves the intentional care of others. Committed to

Excellence:

We complete every job

• from prep to service to cleaning
• with excellence because no one deserves mediocre.

Resolved to

Positivity:

We believe positivity can make anyone's day better no matter what they are facing

• even our own.

Pay:

$10.50

• $13.50 per hour Expected hours: 12.0
• 32.

0 per week

Benefits:

Employee discount Flexible schedule Paid training

Work Location:

In person