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Job Description
Job Overview Join our vibrant team as a Barista/Sales Associate, where you'll be the friendly face that creates memorable experiences for our customers. In this dynamic role, you will craft delicious beverages, provide exceptional customer service, and assist with sales in a lively café environment. Your enthusiasm and attention to detail will help foster a welcoming atmosphere while ensuring smooth operations. This paid position offers an exciting opportunity to develop your skills in food and retail service while contributing to a positive community space. Duties Prepare and serve high-quality coffee, tea, and specialty beverages with precision and care, adhering to food safety standards. Engage with customers warmly, taking orders accurately and providing personalized recommendations to enhance their experience. Operate POS systems such as Aloha POS and Micros POS efficiently for order processing, cash handling, and transactions. Maintain cleanliness and organization of the café area, including food preparation stations and seating areas. Following food handling protocols. Manage cash register operations with accuracy, including cashiering, basic math calculations, and balancing cash drawers at shift end. Assist in food preparation and serving tasks, ensuring all food safety guidelines are followed diligently. Support sales efforts by promoting products, upselling items, and maintaining product displays to maximize revenue. Qualifications Previous barista experience or coffee industry knowledge is highly preferred; a passion for coffee and/or tea is a plus! Strong customer service skills with the ability to communicate clearly and enthusiastically. Familiarity with POS systems such as Aloha POS or Micros POS for efficient transaction processing. Excellent time management skills to handle busy periods smoothly while maintaining quality service. Basic math skills for cash handling, retail math calculations, and order accuracy. Knowledge of food safety standards and proper food handling procedures in a café or food service setting. Ability to work effectively as part of a team in a fast-paced environment while maintaining attention to detail. This role is perfect for energetic individuals eager to grow their career in the food industry or retail sales! We value enthusiasm, reliability, and a positive attitude—if you're ready to bring your best every day, we want to hear from you! Application Question(s): Are you available to work on holidays? (with the exception of Christmas) Please provide your email address.