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Bristol Mountain

Guest Services

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What they do

A Barista prepares and serves coffee and other beverages at coffee houses or coffee bars. Takes customer orders, serves baked goods and snacks, runs and maintains coffee making equipment and monitors supplies.

$33,647 / year median in New York

+16% projected growth

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Job Description

Apply Description Responsibilities:
Proficient knowledge of resort operations, policies, procedures, and products Answer phones and communicate with guests resort policies, procedures Use of POS system to sell resort product Keep a neat and clean workstation Resolve inquiries/issues in a timely and professional manner Engage with guests to ensure an exciting experience and lifelong memory Remain focused in a very busy environment Provide exceptional customer service and ensure general knowledge of mountain operations to best assist customers
Requirements Qualifications:
18 years of age or older and prior work experience Ability to accurately complete transactions using POS system Knowledge of snow sports preferred Prior cash handling experience Able to handle stress and remain composed both with guests and staff Must have excellent verbal communication and customer service skills
Hours:
Hours of employment are dependent on business demands Must have weekend and evening availability and flexible weekday availability Starting Pay Rate $16/Hr. Salary Description $16.00/Hr.