A Barista prepares and serves coffee and other beverages at coffee houses or coffee bars. Takes customer orders, serves baked goods and snacks, runs and maintains coffee making equipment and monitors supplies.
In Person About the Role We're looking for a passionate, dependable, and motivated Lead Barista to help lead our café team by example. This position is for someone who takes pride in creating exceptional guest experiences while ensuring daily operations run smoothly. Personality is everything. We're looking for someone who is welcoming, positive, organized, and confident in leading a team. As a Lead Barista, you'll be responsible for maintaining café standards, coaching team members, managing inventory, and serving as a direct line of communication between the café team and management. If you're someone who notices the little things before they become big problems, enjoys mentoring others, and thrives in a fast-paced environment, we'd love to have you on our team. Key ResponsibilitiesGuest Experience Deliver exceptional hospitality by creating a warm, welcoming environment for every guest. Prepare high-quality espresso beverages, coffee, tea, smoothies, and specialty drinks with consistency and attention to detail. Handle customer concerns professionally and resolve issues with confidence and care. Build relationships with regular guests and help create a memorable café experience. Leadership Lead each shift with professionalism, urgency, and a positive attitude. Support, coach, and motivate baristas while ensuring company standards are consistently met. Delegate tasks and maintain workflow during busy service periods. Help train and onboard new team members while reinforcing best practices and café culture. Lead by example through accountability, teamwork, and strong work ethic. Operations Open and close the café according to company standards and security procedures. Complete opening and closing checklists accurately and thoroughly. Ensure the café remains clean, organized, stocked, and guest-ready throughout every shift. Perform routine cleaning and preventative maintenance on espresso machines, grinders, blenders, and café equipment. Ensure all food safety and sanitation standards are consistently followed. Inventory & Organization Monitor daily inventory levels of coffee, syrups, milk, pastries, paper goods, cleaning supplies, and retail products. Organize storage areas, walk-ins, dry storage, and back-of-house inventory to maintain efficiency and cleanliness. Rotate inventory using FIFO (First In, First Out) procedures to minimize waste. Identify low-stock items, damaged products, or operational needs and communicate them promptly to management. Assist with inventory counts, receiving deliveries, and restocking supplies. Communication Serve as a liaison between the café team and management. Report maintenance issues, equipment concerns, inventory shortages, and guest feedback in a timely manner. Communicate shift updates, operational concerns, and team performance professionally. Help maintain a positive and solution-oriented work environment. Qualifications Previous barista experience required. Previous leadership or supervisory experience preferred. Strong knowledge of espresso preparation, coffee brewing techniques, and beverage quality standards. Excellent customer service and communication skills. Ability to multitask and remain calm in a high-volume environment. Strong organizational and time management skills. Basic math skills and experience with point-of-sale systems. Ability to lift up to 40 pounds and stand for extended periods. Flexible availability, including mornings, weekends, and holidays. What Makes You Successful You lead with kindness and accountability. You naturally step in to solve problems before they're noticed. You care about the details and take ownership of your workspace. You inspire your team through your attitude and work ethic. You understand that every interaction shapes the guest experience. Benefits Competitive hourly pay Employee discount Paid training Leadership and growth opportunities Supportive team environment A workplace that values hospitality, teamwork, and continuous improvement Great coffee brings people through the door. Great people keep them coming back. If you're ready to lead with heart, take ownership, and help create an exceptional café experience every day, we'd love to meet you.
