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Barista/Retailer Associate Afternoon/Evening Shift
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Paris Baguette
Reston, VA (In Person)
$34,320 Salary, Full-Time
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Job Description
Job Overview Job Title:
Bakery/Barista Associate Monday through Sunday, must be available to work on weekends and opening or closing. Experience working in a coffee or bakery shop is preferred.KNOWLEDGE AND RESPONSIBILITIES
- Providing excellent customer service to all customers that come into the establishment or call for orders, following Paris Baguette's high standard of excellence
- Check the quality of all the products for displays and organize the rotation of displays for all pastries and desserts
- Make beverages based on the basis and demand during operating business hours and prepare coffee
- Always keep all areas of the store clean while operating during business hours
- Refill and organize all pastries and beverages on display
- Work with a high sense of urgency, honesty, integrity, and as efficiently as possible.
- Assisting guests with any inquiries and educating guests on menu items and any special promotions
- Operate the POS system (Toast) and perform tasks such as cash handling and credit card processing with attention to accuracy
- Openness to learn about our quality products, specialty menu items, and coffee
- Pay attention to guests and greet guests by making eye contact, smiling, and spreading joy!
- Understanding the guest is the center of it all
- Answering questions and assisting guests with order decisions and processes
- Knowing how to suggestively sell to enhance the guest experience and increasing sales
- Always happy to help!
WHAT YOU NEED TO HAVE
- Minimum of 1-2 years of Retail, Customer Service and food handling experience.
- Minimum High School Diploma/GED or Some College.
- Positive and passionate attitude!
- High sense of integrity and ownership.
- Basic math skills (add, subtract, multiply, divide).
- Able to lift to 25 lbs.
- Time management, ability to prioritize and follow directions.
- Adherence to food safety guidelines.
- Proficient in Point of Sale systems, currently Toast. Understand the importance of cash handling and transaction accuracy.
- Feedback is a gift! We can only learn, grow, and improve our service if we hear and understand what our customers are telling us.
- High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self- motivated, and driven.
- Teams Win! Has to be a team player who fosters a collaborative and engaged environment.
- Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values, and Culture.