Description:

Non-Exempt | Full-Time Seasonal Employees Receive Medical, Dental, Vision, Life & Pet Insurance 401K Matching Retirement Program | Paid Vacation | Sick Leave | Daily Lunch Program

REPORTS TO

DIRECTOR

OF EVENTS POSITION SUMMARY

The Banquet Bartender delivers exceptional beverage service during Club functions, weddings, tournaments, Member events, private parties, holiday celebrations, receptions, and other special events at Hideaway Golf Club. This full-time seasonal position creates a welcoming and engaging atmosphere for Members and Guests while maintaining the highest standards of beverage preparation, presentation, professionalism, cleanliness, and responsible alcohol service. The Banquet Bartender participates in all aspects of event beverage service, including reviewing event requirements, setting up and stocking bars and beverage stations, preparing and serving alcoholic and non-alcoholic beverages, maintaining bar areas throughout events, monitoring beverage supplies, and completing post-event breakdown. The position requires detailed knowledge of wines, spirits, beer, cocktails, and non-alcoholic beverages, as well as the ability to adapt service to different event formats, locations, timelines, and beverage offerings. Banquet Bartenders work closely with Banquet Servers, Bussers, Culinary Team Members, Event Team Members, and Food & Beverage leadership to ensure beverage service is properly coordinated with the overall event experience. Banquet Bartenders are expected to demonstrate professionalism, attention to detail, a strong sense of urgency, sound judgment, and genuine hospitality while maintaining the refined service standards associated with a premier private club environment. While primarily assigned to Banquet and Special Event operations, Banquet Bartenders may periodically be assigned to assist restaurant bars and other Food & Beverage operations based on Club business and operational needs.

KEY RESPONSIBILITIES

Provide exceptional beverage service and hospitality to Members, Guests, and event attendees at all times. Support the Banquet and Events Team in the execution of Club functions, weddings, tournaments, Member events, private parties, holiday celebrations, receptions, and other special events. Review Banquet Event Orders (BEOs), function sheets, event timelines, beverage selections, hosted or cash bar requirements, special requests, and service instructions prior to assigned events. Participate in pre-event meetings and service briefings to understand event details, assignments, timing, beverage offerings, and service expectations. Set up and break down bars, portable bars, beverage stations, wine stations, and other event beverage service areas. Ensure assigned bars and beverage stations are properly arranged, fully stocked, clean, organized, and presentation-ready prior to Member and Guest arrival. Stock and maintain an adequate supply of liquor, beer, wine, mixers, juices, non-alcoholic beverages, ice, garnishes, glassware, napkins, straws, bar tools, and other required service items. Wash, slice, pit, and prepare fruit garnishes and other beverage accompaniments. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, event specifications, and Club presentation standards. Provide wine, beer, cocktail, spirits, and non-alcoholic beverage service appropriate to each event. Take beverage orders and efficiently serve multiple Members and Guests while maintaining accuracy, presentation, and service quality. Make thoughtful beverage recommendations based on Member and Guest preferences, event offerings, dining selections, and special requests. Anticipate Member and Guest beverage needs and provide attentive, personalized service without unnecessary prompting. Carry and serve beverages safely and professionally using proper tray service techniques when required. Open, present, pour, and serve wine in accordance with established wine service standards. Maintain awareness of event timing and coordinate beverage service with food service and other event activities. Monitor assigned bar areas continuously to ensure timely service and appropriate inventory levels. Replenish liquor, beer, wine, mixers, ice, garnishes, glassware, and other supplies throughout events. Maintain clean, organized, sanitary, and professional bar and beverage service areas throughout each event. Remove empty bottles, used glassware, trash, and other service items promptly while maintaining a polished bar presentation. Accurately record or enter beverage transactions and Member charges into the Clubessential POS system when required by the event. Follow established procedures for hosted bars, Member charges, and other event beverage arrangements. Monitor alcohol consumption and exercise sound judgment regarding responsible alcohol service. Verify age when required and refuse or discontinue alcohol service when appropriate in accordance with applicable laws, regulations, and Club policies. Immediately communicate concerns regarding alcohol service, Member or Guest behavior, safety, or other service issues to appropriate leadership. Work collaboratively with Banquet Servers, Bussers, Culinary Team Members, Event Team Members, and Food & Beverage leadership to ensure seamless event execution. Assist with event setup and breakdown beyond the immediate bar area as operational needs require. Assist with post-event breakdown, including cleaning and organizing bar areas, collecting and sorting glassware and beverage supplies, properly storing beverage products, and returning equipment and supplies to designated areas. Assist with inventory, product counts, and beverage reconciliation as directed. Safely transport cases of wine, beer, liquor, mixers, ice, glassware, bar equipment, and other beverage supplies. Complete assigned opening, event, side work, and closing duties. Follow all Riverside County food safety requirements and responsible alcohol service requirements. Support a safe working environment and immediately report unsafe conditions. Report to work as scheduled, in proper uniform, and prepared to perform assigned duties. Follow all Club policies, procedures, event specifications, and service standards. Communicate effectively with management and fellow Team Members to ensure exceptional Member and Guest experiences. Demonstrate flexibility regarding event assignments, bar locations, schedules, service formats, and changing operational needs. Participate in ongoing beverage education, training, and professional development programs. Perform additional duties as assigned.

RESTAURANT & FOOD & BEVERAGE SUPPORT

Banquet Bartenders are primarily assigned to Club functions, banquets, weddings, tournaments, private events, and other special events. Based on business levels and operational needs, Banquet Bartenders may periodically be assigned to support restaurant bars or other Food & Beverage operations. When assigned to restaurant operations, Banquet Bartenders may: Set up, stock, maintain, and break down restaurant bar areas according to established Club standards. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and service standards. Take beverage orders from Members, Guests, and service Team Members and provide timely and accurate service. Enter beverage orders accurately into the Clubessential POS system and properly process Member account charges. Maintain knowledge of restaurant beverage menus, featured wines, seasonal cocktails, specialty offerings, and promotions. Make appropriate beverage recommendations based on Member preferences and dining selections. Assist Servers and other Food & Beverage Team Members with beverage service as needed. Maintain restaurant bar areas in a clean, organized, sanitary, properly stocked, and presentation-ready condition. Complete assigned opening, side work, inventory, and closing duties. Maintain the same standards of responsible alcohol service, Member service, professionalism, attentiveness, and hospitality expected during banquet and special event assignments. Remain flexible in assigned duties and service areas based on the overall needs of the Food & Beverage operation.

MEMBER SERVICE AND PROFESSIONAL STANDARDS

Consistently deliver gracious, attentive, and personalized service to Members and Guests. Greet Members and Guests promptly, warmly, and professionally. Learn and recognize Member names, preferences, and customary beverage selections whenever possible. Maintain a polished, professional, and courteous demeanor at all times. Anticipate Member and Guest needs before being asked whenever possible. Adapt the level and style of interaction to the nature and formality of each event. Build positive relationships with Members while maintaining appropriate professional boundaries. Avoid overly familiar, inappropriate, or unprofessional interactions while on duty. Demonstrate discretion and confidentiality regarding Member information, private events, Guests, and Club operations. Exercise sound judgment and professionalism in all conversations and communications. Respond promptly and professionally to Member and Guest concerns and involve leadership when appropriate. Represent Hideaway Golf Club in a manner consistent with the Club's reputation for excellence. Support a culture of teamwork, accountability, respect, and continuous improvement. Respond positively and professionally to coaching and feedback.

BEVERAGE KNOWLEDGE & SERVICE EXPECTATIONS

Maintain comprehensive knowledge of the Club's wine, beer, spirits, cocktail, and non-alcoholic beverage offerings. Become familiar with event-specific wines, spirits, cocktails, beer, and non-alcoholic beverage selections prior to each function. Demonstrate expertise in classic cocktails, contemporary cocktails, wine varietals, beer styles, premium spirits, and specialty beverage programs. Prepare beverages consistently according to established recipes, measurements, presentation standards, and service specifications. Provide knowledgeable and thoughtful beverage recommendations based on Member and Guest preferences, dining selections, event offerings, and special requests. Develop familiarity with wine varietals, regions, tasting profiles, food pairings, and vintage selections offered by the Club. Understand proper wine presentation, opening, pouring, handling, and service procedures. Ensure proper storage, handling, presentation, and service of wines, spirits, beer, and other beverages. Maintain appropriate product quality and presentation standards for garnishes, mixers, juices, and other beverage ingredients. Remain informed regarding seasonal offerings, featured wines, specialty cocktails, premium spirits, and beverage programs. Demonstrate responsible alcohol service practices and comply with all applicable laws, regulations, and Club policies. Recognize signs of intoxication and understand when alcohol service should be slowed, discontinued, or referred to leadership. Participate in beverage education programs, tastings, training sessions, and professional development opportunities. Continuously expand beverage knowledge to support Hideaway Golf Club's commitment to delivering an exceptional private club event experience.

CORE COMPETENCIES

Member & Guest Focus Hospitality Professionalism Beverage Knowledge Communication Skills Service Excellence Teamwork Accountability Attention to

Detail Adaptability Integrity Emotional Intelligence Sound Judgment Sense of Urgency Event Execution Responsible Alcohol Service Flexibility Requirements:

High school diploma or equivalent preferred. Previous bartending experience required; banquet, catering, wedding, private club, luxury hospitality, resort, or fine dining experience preferred. Current Riverside County Food Handler Card. General competency with point-of-sale systems; Clubessential experience preferred. Thorough knowledge of alcoholic and non-alcoholic beverages, cocktail preparation, wine service, beer, spirits, and responsible alcohol service practices. Knowledge of banquet and special event beverage service preferred. Ability to read and follow BEOs, function sheets, beverage menus, event timelines, and service instructions. Ability to prepare beverages accurately and consistently in accordance with established recipes and service specifications. Ability to manage a high-volume event bar efficiently while maintaining quality, accuracy, cleanliness, and Member service standards. Ability to recognize signs of intoxication and exercise sound judgment regarding responsible alcohol service. Ability to communicate effectively and professionally with Members, Guests, event attendees, and Team Members. Ability to carry out instructions furnished in written, oral, or diagram form. Ability to work effectively as part of a coordinated banquet and event service team. Ability to remain standing and walking for extended periods, up to 8 hours or more. Ability to bend, stoop, squat, kneel, reach, twist, and perform repetitive movements. Ability to lift and carry up to 40 pounds. Ability to safely transport cases of wine, beer, liquor, beverage supplies, ice, glass racks, and bar equipment. Ability to work indoors and outdoors in varying weather conditions including heat, cold, wind, and rain. Ability to work flexible and varying schedules based on the Club's event calendar, including early mornings, evenings, weekends, holidays, and special events. Ability to work shifts that may vary in start time, end time, and duration depending on event requirements. Maintain a polished and professional appearance in accordance with Club grooming and uniform standards. Demonstrate a positive attitude, professionalism, patience, courtesy, and strong interpersonal skills. Learn and use Member names and preferences whenever possible to enhance the Member experience. Additional Eligibility Qualifications Food safety, responsible alcohol service, wine, spirits, mixology, or hospitality-related certifications are beneficial. Commitment to delivering exceptional Member and Guest service and maintaining luxury hospitality standards. Flexibility to work across banquet, special event, restaurant bar, and other Food & Beverage service areas based on operational needs. Work Authorization/Security Clearance Proof of eligibility to work in the United States. Criminal, Civil background clearance.

HIDEAWAY SERVICE CULTURE

At Hideaway Golf Club, hospitality is more than service—it is creating meaningful experiences for our Members and Guests. Team Members are expected to provide service that is warm, genuine, attentive, and professional while upholding the standards of excellence associated with a premier private club. Every interaction should reflect our commitment to respect, professionalism, personalized service, and exceptional Member experiences.

PHYSICAL REQUIREMENTS

Standing and walking continuously throughout the shift while preparing beverages and providing service to Members, Guests, and event attendees. Using hands and fingers continuously to prepare cocktails, pour beverages, garnish drinks, handle glassware, operate point-of-sale equipment, open bottles, and use standard bar tools. Reaching, bending, stooping, and stretching to retrieve liquor bottles, glassware, mixers, garnishes, ice, and bar supplies from shelves, coolers, portable bars, and storage areas. Lifting, carrying, and transporting cases of beer, wine, liquor, beverage supplies, ice buckets, glass racks, portable bar supplies, and service equipment weighing up to 25 pounds frequently and up to 50 pounds occasionally. Setting up, stocking, maintaining, and breaking down bars and beverage stations in banquet rooms, outdoor event locations, tournament venues, and other areas of the Club. Maintaining clean and organized bar areas, including stocking products, replenishing supplies, polishing glassware, cleaning equipment, and sanitizing work surfaces. Reading beverage menus, wine lists, BEOs, event orders, function sheets, POS screens, labels, and other operational information requiring close and distance vision. Identifying beverage products, garnishes, labels, inventory items, Member and Guest needs, and potential safety hazards requiring color vision, depth perception, peripheral vision, and the ability to adjust focus. Working indoors and outdoors in varying environmental conditions, including exposure to heat, cold, wind, and other weather conditions associated with Club operations and special events. Tasting and evaluating beverage quality, freshness, and presentation standards as necessary to ensure consistency and service excellence. Work Environment This job operates in a professional private club, banquet, event, and food and beverage environment. The position utilizes standard bar and beverage service equipment, including glassware, bottles, ice bins, coolers, portable bars, beverage stations, bar tools, POS equipment, glass racks, carts, and related beverage supplies. Service locations may include banquet rooms, Club restaurants and bars, patios, Clubhouse exterior grounds, golf course event locations, private party locations, tournament venues, outdoor event spaces, and other areas of the Club. The position requires frequent movement between event bars, beverage stations, storage areas, kitchens, staging areas, and event spaces. Work may be performed indoors and outdoors and may involve varying temperatures and weather conditions. AAP/EEO Statement Hideaway Golf Club provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EOE/Drug Free Workplace