Special Events Bartender - Island H2O Water Park

JOB TITLE

Special Events Bartender

REPORTS TO

Director of Food & Beverage

DEPARTMENT

Food and Beverage

FLSA STATUS

Hourly Non-Exempt

POSITION SUPERVISED

None

JOB SUMMARY

The Special Events Bartender will be responsible for preparing beverages according to the set standards; ensure guest satisfaction through professional and courteous service. Always keep the bar counter and work area neat and clean. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. This position will only be scheduled to work during Island Nights events and as needed for Park Buyouts, Events, etc.

SPECIFIC DUTIES AND RESPONSIBILITIES

Dispense drinks including cocktails and mocktails in accordance with the standard recipe. Ensures a high standard of sanitation and hygiene in the work area. Always maintains a high standard of personal appearance and personal hygiene. Check and oversee the beverage storage, conditions, stock levels at the bar and beverage storeroom. Ensures ingredients are stocked and stored in proper temperatures and correct manner. Perform cashiering tasks according to the set standards. Ensures security of beverage stocks in bars by observing control and inventory procedures. Ensure cleanliness of various bar areas Check and oversee accuracy of stocks acquired vs. requisitions. Cleans the bar and prepares garnishes. Constantly review standard recipes and operating procedures. Constantly man their area and make conscious efforts to ensure that it is always ready to serve incoming guests and that no guests are left unattended. In the absence of guests, maximize team members will work their shift by consciously finding activities that will help maintain the standards of the bar, ensure guest satisfaction and help upkeep the hygiene and general look of the restaurant/bar. Greet guests, visitors, and team members in a friendly and courteous manner. Provide excellent customer service and help provide guests with accurate park information. Answer guest questions concerning the park. Adhere to all company policies, procedures, rules, regulations, standards, guidelines, expectations, and requirements. Assume additional responsibilities as assigned.

QUALIFICATIONS

Experience:

Bartending experience with general knowledge of restaurant operations preferred. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.

Certification/Licensure:

TIPS certification or Safe Responsible Alcohol Service Certification, required. Must be at least 18 years of age. Ability to troubleshoot situations without delay and act accordingly Ability to succeed in a fast-paced, evolving environment Must be able to work varied shifts, including evenings, holidays overnight events and weekends Must be able to maintain positive, respectful relationships and work effectively with all internal and external constituencies, including team members, community leaders and senior management. Must have highly developed interpersonal, verbal, and written communication skills, including presentation skills; ability to communicate clearly, concisely, and persuasively. Must have a proactive, goal-oriented, can-do attitude. Positive and effective customer service skills. Ability and willingness to up-sell products and services. Must have good teamwork orientation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to walk or stand for extended periods of time. (In accordance with Operation Hours) Must be able to walk or stand for extended periods of time. (In accordance with Operation Hours) While performing the duties of this job, the team members regularly required to use hands to finger, handle, or feel; reach with hands and arms; and read, talk, and hear. The team member frequently is required to sit, stand, walk, stoop, kneel, push, pull, crouch or crawl. The team member is occasionally required to climb or balance. The team member must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to a twenty- five pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The team member may be exposed to weather conditions prevalent at the time. The noise level is generally moderate to high. NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.