Lobby Bar | Bartender PM

Omni Royal Orleans Hotel The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork. Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Overview:

Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests' needs. The Bartender comprehends the cocktail/beverage menus, prepares drinks as requested by our guests and serves drinks to our guests either directly or via service staff.

Responsibilities:

Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws. Ensure compliance with health, safety and sanitation awareness standards. Prepare daily for health department and Ecosure inspections. Must have extensive knowledge of a variety of alcoholic beverages, must retain and maintain complete knowledge of all food and beverage menu items. Perform all necessary tasks for bartender according to the standard operating procedure of the hotel including but not limited setting up BQT bars with glassware and beverage, polishing all glassware, garnish prep, stock ice, proper breakdown and storage of beverage requisitions, service of all beverages, proper bar closing procedures. Perform all side work as assigned by management including but not limited to the cleaning of all bar and beverage equipment, cleaning bar seats and surrounding guests' areas, cleaning of walls, bar floors and surrounding assigned work area. Check identification for proof of age when required. Set up and break down the bar area. Responsible for adhering to all proper trash procedures. Contribute to the restaurant sanitation operation and timing of service out of the kitchen and into all banquet areas. Ensures prompt delivery and quality control from point of departure to arrival. Perform proper steps of service. Responsible for ensuring high-quality bar sets, service, food quality and presentation. Report to management any need for housekeeping or maintenance of restaurant areas and equipment. Responsible to maintain all furniture, fixtures and equipment to a high standard. Minimize breakage by demonstrating care when handling hotel assets and equipment. Assist in the controlling of food and beverage quantities by avoiding over/under preparing. Responsible to perform accurate POS procedures and cash/credit handling in accordance with hotel policies and procedures. Ensure positive guest service and respond positively to complaints, taking all appropriate actions to turn dissatisfied guests into return guests. Respond to guests' requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience. Maintain knowledge of hotel offerings and local surroundings, i.e. nearby entertainment, theaters, etc. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.