Bartender

Resort Bartender Fontana Village Resort - Fontana Dam, NC Part-Time / Full-Time | Evenings, Weekends, Holidays Position Overview Fontana Village Resort is seeking an experienced and guest-focused Bartender to deliver exceptional beverage service across our resort outlets. This role is responsible for preparing and serving alcoholic and nonalcoholic beverages, maintaining bar operations, and contributing to a welcoming, professional guest experience. This position plays a key role in driving guest satisfaction while upholding responsible alcohol service standards and maintaining a clean, organized, and efficient bar environment. Key Responsibilities Guest Experience & Service Provide prompt, professional, and engaging service to all guests Prepare and serve alcoholic and nonalcoholic beverages to recipe and standard Create a welcoming atmosphere aligned with Fontana's service expectations Anticipate guest needs and resolve issues quickly and professionally Bar Operations Maintain cleanliness, organization, and presentation of bar areas at all times Prepare garnishes, stock supplies, and set up bar prior to service Accurately process orders and handle cash/POS transactions (Toast or similar) Monitor inventory levels and communicate restocking needs to leadership Follow all opening, shift, and closing procedures Compliance & Safety Verify guest age and ensure compliance with all alcohol service laws Refuse service when appropriate in accordance with responsible service standards Maintain compliance with North Carolina ABC laws and company policies Promote a safe environment for guests and team members Qualifications Must be 21 years of age or older (required for alcohol service in North Carolina) Previous bartending or high-volume hospitality experience preferred Strong knowledge of drink preparation, beer, wine, and spirits Excellent interpersonal and communication skills Ability to remain calm and professional in high-pressure situations Ability to work independently and as part of a team Certifications & Requirements (North Carolina) Must be eligible to serve alcohol in accordance with North Carolina ABC regulations Responsible Alcohol Seller/Server Training (e.g., ServSafe Alcohol or equivalent) strongly preferred or required within a designated timeframe after hire Compliance with all state and company alcohol service policies is mandatory Physical Requirements Prolonged periods of standing and active movement Ability to lift and carry up to 25 pounds Ability to work evenings, weekends, holidays, and extended shifts as needed Ability to work in a fast-paced, high-volume environment Compensation & Benefits Base pay: $12.00 - $14.00 per hour (based on experience), plus tips Tipping opportunities available based on service volume and guest engagement High-volume summer season earning potential Weekly pay Paid Time Off (PTO) in accordance with company policy Eligibility for health benefits after 90 days (medical, dental, vision) 401(k) eligibility (subject to plan terms) Employee discounts and resort perks Why Join Fontana Village Resort? At Fontana, we operate as One Team. One Mission. We are committed to delivering exceptional guest experiences while creating a supportive and professional work environment.

Our Core Values:

Always Helpful Always Welcoming Always Accountable Additional Information Evening shift required Must be able to reliably commute to or relocate to Fontana Dam, NC In-person role Equal Opportunity Employer Fontana Village Resort is an equal opportunity employer. We are committed to a workplace free of discrimination and harassment

Pay:

$12.00 - $14.00 per hour

Work Location:

In person