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Experienced Server/Bartender
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Gristmill Brewery & Restaurant
Massena, NY (In Person)
$88,400 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and experienced Server/Bartender to join our vibrant hospitality team. In this role, you will deliver exceptional customer service while expertly preparing and serving food and beverages in a fast-paced environment. Your energetic approach and attention to detail will ensure guests have memorable experiences, whether they're enjoying fine dining, a lively nightclub atmosphere, or a special banquet event. The ideal candidate is passionate about the food industry, skilled in POS systems, and thrives on creating welcoming atmospheres that keep guests coming back. Duties Greet guests warmly and take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS. Serve food and drinks efficiently while maintaining high standards of presentation and food safety. Manage multiple tables or bar stations with excellent time management skills to ensure timely service. Upsell menu items and promote specials to enhance sales opportunities. Handle cash, credit card transactions, and cashiering duties accurately, including cash handling and retail math calculations. Maintain cleanliness of work areas, bar counters, and dining spaces in compliance with food safety regulations. Assist with catering, banquet, or nightclub events as needed, providing outstanding customer service in diverse settings. Collaborate with kitchen staff to ensure order accuracy and timely delivery of food and beverages. Engage with guests to create a lively yet professional atmosphere that encourages repeat visits. Experience Proven experience as a server or bartender in a fast-paced restaurant, nightclub, or banquet environment. Demonstrated proficiency with POS systems such as Aloha POS or Micros POS. Strong knowledge of food handling, safety procedures, and alcohol service regulations. Experience working in fine dining establishments or catering environments is highly desirable. Excellent customer service skills with the ability to handle diverse guest needs professionally. Basic math skills for cash handling, retail math calculations, and order processing. Familiarity with food industry standards including serving techniques, food safety protocols, and beverage preparation such as brewing. Ability to manage time effectively during busy shifts while maintaining a positive attitude. Join us if you're passionate about delivering top-tier hospitality experiences! We value energetic team players who are dedicated to creating memorable moments for every guest while adhering to the highest standards of service excellence.