Bartender Factory 52 Norwood, OH Job Details Part-time | Full-time From $10 an hour 16 hours ago Benefits Health insurance Dental insurance Vision insurance Flexible schedule Qualifications Customer communication Bar cleaning Safety regulations Customer satisfaction tracking Answering guest questions Customer engagement POS Full Job Description

JOB SUMMARY

The bartenders of Factory 52 have a lot of ground to cover, whether it be working at the cocktail bar at the heart of the food hall, According to Hoyle or manning the various popup bars located throughout the Factory 52 campus. You should be knowledgeable, well versed in all things spirited, with the personality to match.

SALARY & EXPECTED HOURS

The base pay for this position will be $10 an hour plus tips earned during your shift. Any staff working on average 32 hours a week consistently will have access to a robust benefits package including health insurance, vision and dental, as well as a reasonable work/life balance. The anticipated workload is not to exceed 40 hours per week.

KEY SKILLS

Emotional Intelligence

• your ability to be aware of and control your emotions, to read other people, and to resolve conflict with calmness, empathy, and dignity Proactive Problem Solving
• you anticipate problems before they happen, and address small problems before they become big ones Exceptional Customer Engagement
• you will be welcoming new customers on a daily basis. You are seen as a main source of information to an unknown space, guiding, informing and serving the customers is top priority Communication
• you understand that good communication requires listening as well as speaking, and that the success of a complex operation depends on everyone understanding and executing their role Mentoring and Motivating
• you have a deep understanding of the restaurant and bar business, and you enjoy finding other people's potential and guiding them to their success

REQUIREMENTS AND SKILLS

Enlightened Hospitality

• taking care of each other, our guests, our community, our suppliers, and our stakeholders Uphold the Core Values
• ensure that all team members and guests are treated with respect and dignity and that the actions of operation are consistent with our values Customer Service
• ensure a high level of service, proactively meet and get feedback from guests, handle complaints with grace and a meaningful response Conscientious
• consistently keep an eye towards security and safety of the customers and tenants, and to communicate learned best practices, ensuring the Gatherall operating principles are followed and adhered to by all staff

KEY RESPONSIBILITIES

Ability to take and deliver a customers order promptly and with ease Keep bar area clean and inviting Maintain inventory levels in and around the bar Direct guests to the reception area or the appropriate seating areas Bus and clean and bartop and tables left from previous guests Open and/or close the bar to the Factory 52 standards Comply with health and safety regulations Proper execution of menu items, not only by yourself but accompanying staff Maintain a level of cleanliness and organizational detail throughout the workplace to Factory 52 standards. Monitor guest perception and satisfaction. Keep up to date on all new products, menu items or happenings within the Factory 52 space Daily prep to meet pars for the current menu Restocking coolers to maintain inventory HOURS Work approximately 20-30 hours a week (subject to change based on projects). Willing to grow into more potential hours as we grow the hall. Track all hours on

POS PREP

Setup each shift for success in regards to daily prep guidelines Restocking of package products to maintain inventory Communicating upcoming potential shortfalls ABOUT Factory 52 Modeled after some of the country's most beloved food and dining destinations, the new Factory 52 mixed-use community currently underway. Housed in the 120-year old former campus for the US Playing Card Company, like much of Norwood, Factory 52 embodies the past and present. It is a place for gathering, celebrating and exploring what is known and loved by the Southern Ohio region. Factory 52 is a curated community of celebrated local and regional culinary concepts and rising chefs each recognized for their individuality, creativity and talent. An attractive mix of cuisines suited to excite appetites at all hours, guests will be delighted by the mix of familiar favorites and first-to-market menus alike.

Pay:

From $10.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Vision insurance Ability to

Commute:

Norwood, OH 45212 (Required)

Work Location:

In person