Bartender

AATMOS - 2.8

Pigeon Forge, TN Job Details From $8 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Paid sick time Qualifications Food service closing procedures Customer communication Hotel policy compliance Bar storage area management Bar cleaning Bar safety compliance (food service) Food service workstation cleanliness Client rapport building Menu item upselling High school diploma or GED Food and beverage recommendations Beverage pairing Bar storage maintenance Guest services software Menu-driven wine pairings Computer skills 1 year Providing product information Guest rapport building Bar opening procedure Standard operating procedures (SOPs) Communication skills Entry level Age verification regulations Bar closing procedure Time management Full Job Description Paloma Scratch Kitchen Paloma Scratch Kitchen is the on-site culinary destination at The Wayback — a fun, flavor-forward restaurant that brings the same vibrant, eclectic energy as the hotel itself. As a Bartender, you are both craftsperson and host — mixing and serving exceptional drinks, guiding guests through our offerings, and creating a bar experience that is as fun and memorable as The Wayback itself. This is a role for someone with deep beverage knowledge, genuine hospitality instincts, and the energy and composure to run a high-spirited bar with professionalism and confidence. What You'll Do Guest Experience & Service Deliver warm, attentive bar service that reflects Paloma Scratch Kitchen's standards and The Wayback's one-of-a-kind personality Anticipate guest needs and show genuine interest in enriching their experience Guide guests through cocktail and beverage selections, including food pairings Upsell food and beverage offerings knowledgeably and naturally Handle guest service issues with professionalism, including responsible management of intoxicated guests — cutting off service, arranging transportation, or asking guests to leave when necessary Respect and maintain the privacy and discretion of all guests Craft & Product Knowledge Prepare and serve cocktails, beer, wine, and spirits to AATMOS Hospitality standards and guest satisfaction Maintain thorough knowledge of all menu items, drink preparations, and beverage offerings Stay current on menu changes, seasonal offerings, and featured selections Follow AATMOS Hospitality Cost Per Pour standards to ensure consistent quality and profitability Operations & Standards Stock the bar with sufficient alcohol, garnishes, glassware, and supplies at all times Verify guest identification to confirm legal drinking age Process guest checks and closing paperwork accurately and in a timely manner Use hotel software systems in accordance with AATMOS Hospitality Standard Operating Procedures Conduct beverage and food inventory per AATMOS Hospitality standards Maintain a clean, organized, and fully sanitized bar, including countertops, glassware, utensils, and equipment throughout and at the end of each shift Break down and prepare the bar for the next shift, ensuring all workspaces and equipment are clean and ready What We're Looking For Experience & Education High school diploma or equivalent preferred Minimum 1 year of bartending experience required Knowledge of cocktail preparation, beer, wine, and spirits required Must be 18 years of age or older Skills & Abilities Warm, approachable demeanor with strong interpersonal and communication skills Ability to remain calm, composed, and professional when handling difficult or unruly guests Strong time management skills with the ability to multitask and complete orders quickly and accurately Physical & Schedule Requirements Flexible availability including evenings, weekends, and holidays Ability to stand for extended periods and lift up to 50 lbs throughout each shift TABC server permit from a TABC certified program required within 60 days of hire and must be maintained throughout employment Benefits & Perks Medical insurance Discounted vision and dental insurance Employee hotel travel program with discounted rooms across the AATMOS portfolio Marriott employee travel program Paid time off, vacation pay, and sick pay ZayZoon daily pay — access your earned wages when you need them Opportunities for career growth within a growing hospitality group At AATMOS Hospitality, we're committed to a positive, inclusive workplace where passionate hospitality professionals can thrive and grow. AATMOS Hospitality is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexualumento, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. This job description is a general overview of the position and is not exhaustive. AATMOS Hospitality reserves the right to modify this description as needed.