Lead Bartender Sendik's Food Market - 3.3 Whitefish Bay, WI Job Details Full-time 23 hours ago Qualifications Customer communication

Full Job Description Job Requirements Sendik's Food Markets:

Join a Century of Excellence. Sendik's Food Markets is far more than a grocery store—we are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 17 store locations across Southeastern Wisconsin. At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience. If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's. Role Title Bar Lead Manager Restaurant/ Hospitality Manager Job Summary The hospitality-driven Lead Bartender will help head up our beverage program in conjunction with the Restaurant Manager and the Assistant Manager. While this role does not involve administrative people management (such as scheduling or hiring), you will serve as the cultural anchor of our bar. You will lead by example, training fellow team members on your drink designs, and driving our hospitality culture. You will also assist with beverage program development, inventory control, and opening/closing procedures.

Our Values:

Service:

We will treat every customer like a beloved family member or friend and find a way to say "yes" to our customers. It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere "Thank you for your business!"

Passion:

We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.

Nimbleness:

Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use "Red Truck Service" when additional assistance is needed. Work Experience Duties/Responsibilities Lead by example during high-volume shifts, demonstrating multitasking, speed, and clean work habits. Act as a role model on the floor, showcasing positive communication and professionalism. Greet customers, maintain a welcoming atmosphere, and rapidly resolve complaints with empathy and professionalism. Set the benchmark for warm, proactive hospitality, turning first-time guests into regulars. Execute opening and closing checklists, verify facility cleanliness, and manage product stock levels. Execute opening protocols, including bar setup, fresh juice/garnish prep, and register initialization. Manage closing procedures to secure the physical space, and properly store perishables. Oversee cash drawer balancing, manage safe drops, and accurately document shift reports. Conduct comprehensive, accurate weekly and monthly beverage and bar supply inventory audits. Enforce strict health department standards, food safety regulations, and workplace safety protocols. Design, test, and implement creative, high-quality seasonal cocktail menus and beverage offerings. Establish and document precise recipe specs, presentation guidelines, and prep procedures.

Qualifications:

3+ years of professional bartending experience with a heavy emphasis on beverage design or inventory management preferred. Knowledge in mixology, spirit profiles, wine pairing, and draft beer systems. Proficiency with bar inventory software and Toast POS networks Valid bartender's license, or ability to acquire one within 30 days. Physical ability to stand for long shifts and lift up to 50 lbs (kegs, cases, etc)