OBJECTIVE

Provides quality guest service to every guest at every visit

TYPICAL WORKING CONDITIONS

Works in all types of weather, including high humidity and extreme heat

ESSENTIAL FUNCTIONS

Always be NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting Provides excellent internal and external guest service and displays the Barona Magic. Drives any vehicle requested by the guest to be parked or retrieved. Issues a claim check to designate the location of the vehicle. Arranges for the guest transportation using taxi, shuttle service, or other form of transportation. Provides quality guest service when given the opportunity.

NOTE:

This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this occupation.

MINIMUM QUALIFICATIONS

Minimum age of 18 years Valid California Driver's License Good physical mobility and coordination to quickly retrieve and drive all types of vehicles Clean driving record Good verbal communication skills Good guest service skills Good math skills

REQUIRED EDUCATION

High School Diploma or

GED REQUIRED EXPERIENCE

Previous transportation or guest service experience helpful

ALTERNATIVE TO MINIMUM QUALIFICATIONS

None

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

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