Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Bell Clerk , you're not just answering calls and relaying guest needs - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Join the Opening Team at Hale Hōkūala Kaua ʻ i, Curio Collection by Hilton ! Be part of something extraordinary from the very beginning. As a Bell-Clerk you'll be a part of the guest experience at Hale Hōkūala Kaua ʻ i, a new oceanfront destination overlooking the Pacific Ocean and Ha ʻ upu Mountain. Located near Kalapaki Beach, Nawiliwili Harbor, and The Ocean Course at H ō k ū ala, this 210-room resort offers a unique opportunity to help launch a hotel that celebrates the spirit, culture, and natural beauty of Kaua ʻ i. Team Members enjoy Hilton travel benefits, complimentary parking and meals, a supportive culture, and excellent opportunities for career growth. The ideal candidate will possess minimum one year of customer service experience, schedule flexibility. Hotel experience is highly preferred.

Classification :

Casual Shift Pattern :

Start time ranges between 8 am to 11 am What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. Here's what you'll do during a typical day: Provide exceptional phone support: Answer calls promptly and professionally, take orders and messages, and coordinate guest requests with bell assistance Verify guest details for delivery: Confirm room numbers and guest names in computer system to ensure efficient and accurate delivery of luggage and items - attention to detail is key here!

Generate delivery lists:

Create and distribute room lists for arrivals, bag pulls, and deliveries Handle guest belongings with care: Safely lift and transport guest luggage and packages from service vehicles and dolly carts to storage or guest delivery areas Resolve guest concerns: Address issues such as lost or damaged luggage, ensuring prompt resolution