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Bellman
Job
voco St James Hotel
New Orleans, LA (In Person)
$29,120 Salary, Full-Time
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Job Description
Bellman voco St James Hotel New Orleans, LA Job Details Full-time $14 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Foreign language proficiency Multilingual Phone communication Night audit Receptionist experience within hospitality industry Hotel experience Client interaction via phone calls Full Job Description Job Overview We are seeking a dedicated and friendly Bellman to join our hospitality team. The Bellman plays a crucial role in creating a welcoming atmosphere for our guests by providing exceptional service and support during their stay. This position requires strong communication skills, a passion for hospitality, and the ability to assist guests with their needs efficiently and courteously. Responsibilities Greet guests upon arrival with a warm welcome and assist them with their luggage. Provide information about hotel amenities, services, and local attractions. Escort guests to their rooms, ensuring they are comfortable and have everything they need. Assist with the check-in and check-out process at the front desk as needed. Handle guest inquiries and requests promptly, maintaining high standards of guest relations. Maintain the cleanliness and organization of the lobby and bell desk area. Collaborate with other hotel staff to ensure seamless service delivery. Perform night audit duties when required, ensuring accurate reporting of daily operations. Requirements Previous experience in hospitality or hotel management is preferred. Strong phone etiquette and communication skills are essential. Bilingual or multilingual abilities are a plus, enhancing guest relations. Knowledge of front desk operations and night audit processes is beneficial. Excellent customer service skills with a friendly demeanor. Ability to lift heavy luggage and stand for extended periods. A commitment to providing outstanding guest experiences in a fast-paced environment. Join our team as a Bellman and contribute to creating memorable experiences for our guests!