Overnight Bellstaff

RESPONSIBILITIES

Must be able to successfully pass a Motor Vehicle Report Check. Must be punctual and have the ability to work a flexible schedule based on hotel occupancy. Must have excellent "people skills", with proven experience in customer service. Must possess the ability to comprehend, follow instructions, and communicate in English. Park, move, and drive guest vehicles during the overnight hours of operation, if applicable. Assist guest(s) as they enter and exit the hotel. Be familiar with the hotel layout, amenities, and surrounding services available in Birmingham, Michigan. Distribute; maintain all transport and storage of guest luggage. Delivering packages, mail, and incoming faxes. Inspect and polish bell carts, and wipe windows as necessary. Monitor marble floor in the lobby for debris from the outside and keeping dry on wet/rainy days. Perform shoe shine service for guests upon request. Provide assistance and service to guest ensuring the guest's arrival and departure experience is pleasurable, informative. Regulate luggage, keeping the lobby and hallways clear.

BENEFITS

Success Coach every Thursday Fifty percent off your restaurant bill for up to six guests 401 (k) Discounted Bus Passes Free meals during shift PTO Program & so much more!

WORKING CONDITIONS

Requires working 50% of the time at the hotel entrance. Working in extreme temperatures and inclement weather. Requires the ability to work an overnight shift on rotation. Must be able to safely grasp, lift, and carry or move goods weighing up to 100 lbs. on a regular basis throughout the shift. Efficiently using a computer, phone systems, and two way radios to communicate and exchange information. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need. This policy applies to all terms and conditions of employment. I f you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to careers@townsendhotel.com or you may call us at 248-647-8640.