SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Picks up and deliver guest laundry to and from guest rooms in a timely, accurate manner. Delivers morning newspapers, Zipout Checkout packets, mail, packages, faxes, etc. to specific guest rooms. Maintains and posts hotel reader boards and public area signage. Cleans and polishes carts and other equipment used in the department. Retrieves and inputs data from a computer terminal in an accurate, error-free manner. Answers the Bell desk phone and provide information as needed. Reads and matches luggage tags, write claim tickets and detach portion to give to guest

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to understand and follow written and or verbal instructions. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage Ability to stand, walk and/or sit and continuously perform essential job functions.

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Detroit, MI 48216 (Required) Ability to

Relocate:

Detroit, MI 48216: Relocate before starting work (Required)

Work Location:

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