OXF Baggage System Operator (Agent)

Worldwide Flight Services, Inc.

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Jamaica, New York

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PERMANENT

Updated 09/02/2026

Job Description

Job Summary

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The work of a Baggage System Operator (BSO) classification, depending on assignment, includes any or all the following: entering the baggage system to free baggage jams maintain the cleanliness of the immediate work area and bag room as required. BSO are responsible for the operation of the belt system. Must ensure proper spacing of bags and monitor the buildup of bags on the carousels. Must ensure that the bags are aligned as required and/or immediately clear any resulting jams. BSOs are responsible for the manual movement of baggage in the event of a system outage. The BSOs will be responsible for providing customer service while directing, handling passenger baggage, and ensuring that customer baggage is directed to the appropriate locations from stations in the Airport bag room.

Responsibilities

Check baggage into the system when received from interline or other input point of a baggage system which entails determining baggage destination and placement of a bar coded tag on the baggage

Ensures that baggage transport tubs are used and cleaned of previous bar-coded tags

Gathering of baggage transport tubs from distribution points and return to input points

May also be required to act as a general utility/support type person on maintenance contracts, which may include parts or supplies runner.

Minimum Requirements

HS Diploma, GED or Equivalent.

Ability to judge distance.

Valid drivers license

Must be able to work a flexible schedule for a 24/7 operation including nights, weekends, and/or holidays

Background check and drug screen required

Must be able to attain and sustain an Airport I.D. Badge

Preferred Skills

General technical knowledge of conveyor systems.

Flexibility with time, able to shift priorities quickly based on staff and system needs

Strong verbal and written communication skills Strong work ethic and initiative, who would like to grow and develop within the organization.

Customer and service oriented

Physical Requirements/Working Conditions

Must be able to stand; walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. May be required to climb, stoop, kneel, crouch and/or crawl.

Must be able to climb ladders up to 10 feet in height.

Pull, push, and lift bags weighing up to 70 lbs. onto or from a conveyor belt.

Driving vehicles in areas congested with aircraft, moving and stationary vehicles and equipment, and have the ability to distinguish colors, red, yellow and green.

Must be able to perform the above functions in variable weather conditions, as well as environmental conditions, i.e., jet engine fumes, vehicle emissions, jet engine noise and dust.

Perks & Benefits

Want your pay in advance? Access your pay when you need it through DailyPay app!

Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!

Need quality medical care? Multiple options for both full and part-time employees!

Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!

Looking to stay healthy and improve your life? Wellness Programs offered to all employees!

Want to invest in your future? 401k program offered!

Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

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