Primary Accountabilities and Duties:

Provide Special assistance to passengers, as requested. Provide general information and directions to passengers. Meet inbound arrivals as requested to provide exceptional services (courtesy chairs, walk assistance through the terminal). Utilize appropriate communications channels and maintain records, reports, and files as required. Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc. Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities. Miscellaneous duties as assigned.

Essential Skills and Qualifications:

Must be 18 years or older Must submit to and pass a drug screen and background check Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history. Must have a reliable mode of communication and transportation

Language Skills:

Ability to communicate effectively in the English language
Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
Must also possess and utilize effective listening skills

Benefits:

Advancement Opportunities to Lead and Supervisor Three Health Plans, Vision, and Dental Accident Coverage Plan Critical Illness Coverage and Hospital Indemnity Coverage Plan Company Paid Employee Basic Life and AD&D Insurance $20,000. Voluntary Life and AD&D Insurance Voluntary Short-Term and Long-Term Disability Insurance 401K Savings Plan Employee Assistance Program Prepaid Legal Coverage Plan Identity Theft Protection Plan Pet Discount Coverage and Pet Insurance Plan Uniform Provided Prior Airport experience preferred. Diversity Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Pay:

$13.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location:

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